Complaints and Service Requests

Browse site content tagged as Complaints and Service Requests

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City Services

Departments and Agencies

  • Citizens' Service Bureau (CSB)
    Citizens Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

Informational Pages

  • ADA Non Discrimination Policy
    In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of St. Louis will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
  • Protesting a Liquor License
    Protest Rules and Regulations is a way in which the public can address a problematic liquor licensed establishment in their neighborhood

Online Applications and Forms

Downloadable Forms

  • Employee Grievance Form
    The Employee Grievance Procedure Form is used to file a grievance not addressed through other procedures
  • Employment Complaint Form
    Report an Employer, Labor Organization, Employment Agency, Apprenticeship Committee, or State or Local Government Agency that you believe discriminated against you or others.

Meeting Materials

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