Emergency Resources for Individuals and Families
COVID-19 contacts, utility information, and community resources
Report a Positive COVID-19 At-home Test Result
You can report positive COVID-19 at-home test results through the Department of Health's COVID-19 hotline, by calling 314-657-1499.
St. Louis City Emergency Assistance Programs
$500 Direct Cash Assistance Program
The direct cash assistance program to distribute relief funds to City of St. Louis residents impacted by the COVID-19 pandemic is currently on hold.
Emergency Rental Assistance Program (ERA 1)
The Emergency Rental Assistance program makes funding available to assist households that are unable to pay rent or utilities due to COVID-19 hardship.
Testing Sites - City of St. Louis
Testing in the City of St. Louis is being provided largely by Federally Qualified Health Centers and through the Missouri Department of Health and Senior Services. Testing locations are updated regularly as information is made available to the City of St. Louis Department of Health.
Resources by Group
COVID-19 Local Contacts
Report COVID-19 Violations - Citizens' Service Bureau
City of St. Louis Department of Health
Missouri Department of Health and Senior Services
United Way 2-1-1
The United Way of Greater Missouri (UW) has put together a resource page for families who need assistance with utilities, meals, senior services, and much more.
Call 2-1-1 or visit www.211helps.org/covid-19-where-to-turn
Mental Health Assistance through United Way 2-1-1 / Behavior Health Resources
The Saint Louis Mental Health Board and the City of St. Louis Department of Health has partnered with United Way 2-1-1 and Behavior Health Resources to increase access to mental health services for youth and adults. Call 2-1-1 and press 1 to get connected to help.
Centers for Disease Control and Prevention
Regularly updated information from a national prespective, including guidance for special groups, federal case counts, a self-checker to help you make decisions and seek appropriate medical care. www.cdc.gov/coronavirus/2019-ncov/index.html
City of St. Louis Water Division
Spire (Natural Gas)
Federal Communications Commission (FCC)
The Federal Communications Commission (FCC) has created a temporary Emergency Broadband Benefit (EBB) program that offers financial assistance to households that have been struggling to pay for internet services during the COVID-19 pandemic. The program provides financial discount toward broadband services, depending on the recipient:
- $50 per month for qualified households
- $75 per month for households on Tribal lands
The following local internet/boardband service providers are participating in the FCC program.
Call AT&T at 1-877-444-4640
Cool Down St. Louis
United Way of Greater St. Louis
Operation Food Search P-EBT Guide
P-EBT (Pandemic Electronic Benefits Transfer) is a one-time payment available to Missouri families with children who are eligible for free or reduced-price school meals. Operation Food Search is offering its "Stock Up For Summer" kit to help parents stretch their P-EBT dollars through shopping tips and recipes.
St. Louis Schools Pandemic Meal Plan
Meals will be served free of charge for all St. Louis children 18 and younger from 8am to noon, on Fridays. Families will recieve a meal kit with meals for seven days. Check the website below for available dates/locations.
Missouri SNAP Program
Low-Income Food Assistance Program
St. Louis Area Diaper Bank
Ensures access to an adequate supply of diapers, and raises awareness about the causes and consequences of diaper need in our community
St. Louis Crisis Nursery
Provides 24/7 assistance for short-term care for young children.
St. Louis Area Foodbank
Provides referrals to food programs throughout the city.
St. Louis Housing Authority
St. Louis Housing Helpline
General Health Assistance/Referrals
Mental Health Assistance
The Saint Louis Mental Health Board and the City of St. Louis Department of Health has partnered with United Way 2-1-1 and Behavior Health Resources to increase access to mental health services for youth and adults.
2-1-1, then press 1 for help.
Urban League of Metropolitan St. Louis
People's Community Action Corporation
Resources for People with Disabilities
Administration for Community Living
The Administration for Community Living was created around the fundamental principle that older adults and people of all ages with disabilities should be able to live where they choose, with the people they choose, and with the ability to participate fully in their communities.
(816) 702-4180 (regional office – Kansas City)
American Association of People with Disabilities (AAPD)
The American Association for People with Disabilities has issued a memo that provides information about “Ensuring People with Disabilities Can Access Prescription Drugs During the Current Crisis.”
Caregiver Action Network
This page includes links for Medicaid and CHIP to include information about waivers, flexibilities, fact sheets, etc.
TTY Toll-Free: 866-226-1819
(816) 426-5925 (Regional Office – Kansas City)
Patient Provider Communication
The Patient-Provider Communication Forum, with the support of the United States Society of Augmentative and Alternative Communication (USSAAC), is providing a FREE bank of communication supports to patients and their health care workers during this unprecedented time of need.
U.S. Equal Employment Opportunity Commission
The EEO laws, including the ADA and Rehabilitation Act, continue to apply during the time of the COVID-19 pandemic, but they do not interfere with or prevent employers from following the guidelines and suggestions made by the CDC or state/local public health authorities [www.cdc.gov] about steps employers should take regarding COVID-19. Employers should remember that guidance from public health authorities is likely to change as the COVID-19 pandemic evolves. Therefore, employers should continue to follow the most current information on maintaining workplace safety.
ASL Video Phone: 844-234-5122
The National Homework Hotline for Blind/Visually Impaired Students
Provides a free service for blind or visually impaired K-12 and college students in the United States who are experiencing school closures due to COVID-19.
Support requests are submitted by email or phone. Volunteer responders provide call backs from M-Fri 11am-8pm EST. Most requests receive a response within 24 hours.
To request support:
American Foundation for Suicide Prevention
Suggestions for protecting your mental health during the Covid-19 pandemic.
Emory University Goizueta Alzheimer’s Disease Research Center
Information specific for caregivers of people with Alzheimer's disease and COVID-19.
Missouri Coalition for Community Behavioral Healthcare
Missouri Department of Mental Health
The toll-free Disaster Distress Helpline can provide immediate counseling to anyone who needs help dealing with the aftermath of a traumatic incident. This is a free, confidential, and multilingual crisis support service.
1 (800) 985-5990
Text: "TalkWithUs" to 66746
Missouri Department of Mental Health/Developmental Disabilities
Missouri Developmental Disabilities Council
COVID-19 information for individuals with developmental disabilities can be found here, including simple language describing what’s going on, what people and families can do, and why it’s important, under the heading, Accessible Tools and Resources for Advocates and Families
National Alliance on Mental Illness
American Society for Deaf Children
Here are some resources from trusted sources, both in English and ASL, to help you get the information you need to have open, informative, and comforting conversations with your child about Covid-19.
Centers for Disease Control YouTube Channel
Provides informational videos from the CDC regarding COVID-19 in American Sign Language.
A collection of American Sign Language-centric information on COVID-19 and on-line resources such as mental health services, ways to learn ASL, enjoy ASL storytelling, on-line seminars, and workouts to support you during this time.
(510) 629 5622 (Videophone)
Deaf/Hard of Hearing Technology Rehabilitation Engineering Research Center
Information on how Deaf and hard of hearing individuals can communicate at the hospital during Covid-19.
Missouri Commission for the Deaf and Hard of Hearing
Information on Covid-19 for people who are Deaf or hard of hearing, including interpreted press briefings from local leaders.
(573) 526-5205 (Voice/TTY)
(573) 415-0083 (Videophone)
(573) 298-6778 (Sorenson)
Resources for Older Adults
St. Louis Area Agency on Aging
Home Delivered Meals
Minor Home Repair for Seniors
Housing Options Provided for the Elderly
Functional Needs Registry
Resources for the Immigrant and Refugee Community
International Institute of St. Louis (IISTL)
The International Institute of St. Louis (IISTL) provides programs and services for immigrants, their families, and the wider community. It connects new arrivals with first-touch services and resources, engages foreign-born and the wider community, and works to build a more inclusive community.
Centers for Disease Control and Prevention (CDC) Communication Toolkit
The CDC communication toolkit to help public health professionals, health departments, community organizations, and healthcare systems and providers reach populations who may need COVID-19 prevention messaging in their native languages.
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