Applying To: Telecommunicator

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Salary

  • Minimum: $27,924.00
  • Maximum: $43,654.00

Normal entry salary is $27,924.

 

Nature of Work

Incumbents in this position receive calls and dispatch emergency response or repair personnel.  A shift differential is paid to full-time employees working evening and night shifts.

For an additional description of this position, please refer to the classification specification for Telecommunicator

Minimum Qualifications

A high school diploma or General Educational Development (G.E.D.) certificate; plus one year of recent full-time paid dispatching experience; OR, one year of customer service experience in a call center work environment.

Some positions may require shift, weekend and holiday assignments.  Candidates must provide their availability for shift and weekend assignments on the Availability Section of the Employment Application.

Certifications:  For positions at St. Louis Lambert International Airport, incumbents must obtain certifications for REJIS (Regional Justice Information System), MULES (Missouri Uniform Law Enforcement System) and NCIC (National Crime Information Center) by the end of their working test period and maintain them while employed by the City of St. Louis.

DESIRABLE QUALIFICATIONS:  Previous experience as a Dispatcher.

When completing the Employment Application, please be as thorough as possible when describing your experience, training and education.  Include reasons for changes in employers and any gaps in employment.  Incomplete and/or carelessly completed applications will not be considered. Resumes will not be accepted as a substitute to a fully completed application. 

VETERAN'S PREFERENCE POINTS:  To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or at the time of the Oral Interview. The Director of Personnel may, in his discretion, accept alternate documentation.

A ten year background investigation will be conducted in accordance with FAA regulations for positions at St. Louis Lambert International Airport.  Employees assigned to St. Louis Lambert International Airport may be eligible for a commuting allowance of $141.00 bi-weekly.

LAST DATE FOR FILING APPLICATION:  Applications will be accepted until a sufficient number are received to fill the anticipated vacancies.  Please submit application as soon as possible.  Applications can be submitted on the Internet.  Visit the City web site at http://stlouis-mo.gov/jobs

Examination Components and Their Weights

  • Experience and Training: Pass/Fail
  • Oral Interview: 100%

No waiver of the Residency Requirement will be granted.

O.C. 2794
July 11, 2018
2171-10G (No Wav)

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