Applying To: Technical Support Specialist I
- Minimum: $47,814.00
- Maximum: $74,906.00
Nature of Work
Incumbents in this position provide computer technical support to end users, which may include installing, configuring, maintaining or troubleshooting computer systems and networks.
For an additional description of this position, please refer to the classification specification for Technical Support Specialist I
A Bachelor’s degree in Management Information Systems, Data Processing, Computer Science or a related field; OR an Associate's degree in a related field plus two years of experience providing technical support to end users. OR an equivalent combination of education, training and experience.
License: Some positions require incumbents to possess and maintain a valid Missouri driver's license while employed by the City of St. Louis. Therefore, applicants must be able to present their driver's license upon request. Please note type of license, number, class, and expiration date on the Employment Application. Documentation of academic credentials must be presented upon request.
Experience with network switching/routing equipment and supporting Microsoft Windows-based applications.
When completing the application, please be as thorough as possible when describing your experience, training and education relating to this position. Your experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your Experience and Training evaluation. Applicants must provide explanation for all changes in employment and any gaps in their employment history on the application. Incomplete and/or carelessly completed applications will not be considered. Resumes will not be accepted as a substitute to a fully completed application.
VETERAN'S PREFERENCE POINTS: To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application. The Director of Personnel may, in his discretion, accept alternate documentation.
Some positions may require candidates to pass a “Character Investigation” prior to appointment.
LAST DATE FOR FILING APPLICATION: Applications will be accepted until a sufficient number are received to fill the current vacancies. Please submit application as soon as possible. Applications can be submitted on the Internet. Visit the City web site at http://stlouis-mo.gov/jobs
Examination Components and Their Weights
- Experience and Training: 100%
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