Applying To: Telecommunicator

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Salary

  • Minimum: $31,460.00
  • Maximum: $43,654.00

This position is selected for the Hiring Incentive Program. The incentive shall be in the amount of one thousand five hundred dollars ($1500.00). The hiring incentive will be paid (if funds are available) by the Department/Division which appoints the applicant.  The hiring incentive is not available to current City employees.

Nature of Work

Incumbents in this position receive calls and dispatch emergency response or repair personnel.  A shift differential is paid to full-time employees working evening, night and weekend shifts. 

For an additional description of this position, please refer to the classification specification for Telecommunicator

Minimum Qualifications

One year of recent full-time paid dispatching experience; OR, one year of customer service experience in a call center work environment.

Some positions may require shift, weekend and holiday assignments.  Candidates must provide their availability for shift and weekend assignments on the Availability Section of the Employment Application.

Certifications:  For positions at St. Louis Lambert International Airport, incumbents must obtain certifications for REJIS (Regional Justice Information System), MULES (Missouri Uniform Law Enforcement System) and NCIC (National Crime Information Center) by the end of their working test period and maintain them while employed by the City of St. Louis.

DESIRABLE QUALIFICATIONS:  Previous experience as a Dispatcher.

A limited number of applicants may be scheduled for the Oral Interview based on an evaluation of their qualifying education, training and experience as listed on the Employment Application.  Resumes will not be accepted as a substitute to a fully completed application.  When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment.  Incomplete and/or carelessly completed applications will not be considered.

VETERAN'S PREFERENCE POINTS:  To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application. The Director of Personnel may, in his discretion, accept alternate documentation.

A ten year background investigation will be conducted in accordance with FAA regulations for positions at St. Louis Lambert International Airport.  Employees assigned to St. Louis Lambert International Airport may be eligible for a commuting allowance of $141.00 bi-weekly.

LAST DATE FOR FILING APPLICATION:  Applications will be accepted until a sufficient number are received to fill the anticipated vacancies.  Please submit application as soon as possible.  Applications can be submitted on the Internet.  Visit the City web site at http://stlouis-mo.gov/jobs

Examination Components and Their Weights

  • Experience and Training: Pass/Fail
  • Oral Interview: 100%

O.C. 3383
October 22, 2021
2171-10G

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