Applying To: Police Dispatcher I (Trainee)

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Bi-Weekly Pay Rate $1,512.00

Police Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of $1,512.00 and serve in a working test (probationary) period. Upon completion of their working test period and being granted permanent status, Police Dispatcher (Trainees) shall receive a title change to Police Dispatcher II and the bi-weekly rate of $1,598.

Nature of Work

Incumbents receive and evaluate telephone calls in the Police Division’s 9-1-1 call center, dispatch police units, redirect calls to EMS Dispatch, Fire Equipment Dispatch or other agencies and perform R.E.J.I.S (Regional Justice Information System) and M.U.L.E.S. (Missouri Uniform Law Enforcement System) searches for missing and wanted/warrant vehicle and person records. Positions require shift, weekend, holiday and mandatory overtime assignments. Applicants must provide their availability for shift and weekend assignments on the Availability section of the Employment Application. A shift differential is paid for evening and night work.

For an additional description of this position, please refer to the classification specification for Police Dispatcher I

Minimum Qualifications

Some experience in emergency public safety services, dispatching, or customer service in a call center work environment. OR, completion of a recognized dispatcher training program. OR, an equivalent combination of education, training, and experience.

Certification:  As part of the character investigation, applicants must meet the minimum screening requirements for certification to access the REJIS and MULES Criminal Justice Information Systems within 60 days of appointment.  Incumbents must maintain said certifications while employed by the City of St. Louis.

DESIRABLE QUALIFICATIONS:  Previous experience as a Police, Fire, or EMS Dispatcher.

When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Your employment experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your experience and training evaluation. Applicants will only receive credit for their experience, training and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment. Incomplete and/or carelessly completed applications will not be considered.

MEDICAL: Upon acceptance of a job offer, candidates will be required to pass an oral swab Drug Screen Test and Physical Examination and successfully complete a Psychological Examination as part of the Medical examination procedure. Police Dispatchers are subject to random Drug Screen and Alcohol Tests without advance notice as a condition of their employment.

VETERAN'S PREFERENCE POINTS: To be eligible for veteran’s preference points, the applicant must submit a copy of their DD 214 Certificate of Release of Discharge from Active Duty with the Employment Application or upon request. The Director of Personnel may, in their discretion, accept alternate documentation.

CITY RESIDENTS PREFERENCE POINTS: City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 points.  City residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points. 

LAST DATE FOR FILING APPLICATION:  Applications will be accepted until a sufficient number are received to fill the anticipated vacancies.  Please submit application as soon as possible.  Applications can be submitted on the Internet. 

Examination Components and Their Weights

  • Experience and Training: 100%
  • Character Investigation: Pass/Fail
  • Medical Examination: Pass/Fail

O.C. 3450
December 28, 2021

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