Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

Contact Info

Phone: (314) 622-4800

Address:
1520 Market St. Room 4087

Hours:
Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)

More Contact Info

See a problem ...

CSB complaint
Has this happened to you, your neighbors, or any St.Louis City resident ?

Report it!

woman on the phone
If so, please don't despair. Call Us, The St.Louis Citizens' Service Bureau at 314-622-4800 or file a request online below.

Dispatch it!

Clean up crew
You will receive a Six (6) Digit Service Request Number; and then we will dispatch the Service Request to the appropriate Operations Department.

Request a Service

 

Or call 314.622.4800

  • Drop us a note via Twitter at @stlcsb
  • Phone us at 314-622-4800
  • There is currently no email address to submit requests.* 

Step by step guide to file complaint or concern

*To maximize the efficiency of the CSB team and track requests properly, there is currently no email address contact to submit requests. However, please use the dropdown menu aboveto submit your request online, or we would be happy to address your request by phone or Twitter.

Check Status

You will need your Service Request Number

Contact Information

Phone: (314) 622-4800
Fax: (314) 622-4310

Hours:
Monday - Friday, 8:00 AM - 5:00 PM
(excluding City holidays)

Social Media:
Follow Citizens' Service Bureau on Twitter

Address:
1520 Market St. Room 4087
St. Louis, Missouri 63103

Get directions to this address
Map for the above address

Was this page helpful?      


Comments are helpful!
500 character limit

Feedback is anonymous.

43 comments from people like you have helped us improve this page. Keep the feedback coming!