Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

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See Problem...Report It...Dispatch Request

CSB complaint
Has this happened to you, your neighbors, or any St.Louis City resident ?
woman on the phone
If so, please don't despair. Call Us, The St.Louis Citizens' Service Bureau at 314-622-4800 or file a request online below.
Clean up crew
You will receive a Six (6) Digit Service Request Number; a Projected Completion Date; then we will dispatch the Service Request.

Request a Service

 

Or call 314.622.4800

  • Drop us a note via Twitter - @stlcsb
  • Phone us - 314-622-4800

Step by step guide to file complaint or concern

Check Status

You will need your Service Request Number
For other concerns contact the CSB's Manager or Supervisor.

CSB Twitter


@stlcsb

Contact Information

CSB 25 Anniversary Logo

Phone: (314) 622-4800
Fax: (314) 622-4310

Hours:
Monday - Friday, 8:00 AM - 5:00 PM
(excluding City holidays)

Social Media:
Follow Citizens' Service Bureau on Twitter

Address:
1520 Market St. Room 4087
St. Louis, Missouri 63103

Get directions to this address
Map for the above address

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