Cable TV Complaint Form
You may file a complaint on-line using the form below or you can file a complaint over the phone by calling 314-552-2900. We will do our best to intervene with Charter and get your problem resolved.
Please note that the Communications Division has no authority over the Charter cable system within the City of St. Louis. Charter Communications operates its services in the City of St. Louis under a statewide authorization as a Video Service Provider. Refer to SB284 Chapter 67.2675