The Street Division is responsible for maintaining city streets in good condition. Potholes are an inevitable side effect of St. Louis' fluctuating temperatures, particularly in the spring. We encourage residents to report pothole locations so crews can respond quickly to patch them.
When you discover a pothole, please make note of the hundred block and street (or intersection).
Use the "Begin Online" button below and report
- Potholes in major/arterial street
- Potholes in residential streets
- Potholes in alleys
or call the Citizens' Service Bureau (CSB) at 314-622-4800.
What to Expect
The CSB will submit a detailed service request to the Street Division, who in turn will dispatch a crew to patch the pothole. Potholes on a major street are filled within 2 business days. Potholes on a residential street are filled within 7 business days.
Citizens' Service Bureau
1520 Market St. Room 4087
St. Louis, Mo 63103
Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)