The Street Division is responsible for the maintenance, upkeep and repair of 1,000 miles of City streets and 600 miles of City alleyways. Unfortunately, potholes are an inventible side effect of the region's fluctuating temperatures. That’s why each year the City designates crews to patch potholes that are reported by members of the public. If you see a pothole in the City that needs repaired, please let us know!
To begin, make sure you have the exact street address and/or intersection of the pothole that needs to be repaired.
Then, use the “Begin Online” button below to fill out your report. You are also free to call and report the pothole to the Citizens’ Service Bureau at (314) 622-4800.
What to Expect
After receiving notification of a pothole, the Citizens’ Service Bureau will submit a detailed service request to the Street Division. A crew will then be dispatched, weather depending, to patch the pothole.
The City aims to repair potholes in a major/arterial street within two business days, potholes in a residential street within seven business days, and potholes in an alley within 16 business days.
View our interactive pothole map here to track the status of your service request and see where in the City our crews have been hard at work. The red dots signify open requests and blue dots signify potholes that have been patched.
Please know that interstates, highways, entrance and exit ramps, and some other major roadways in the City are managed and maintained by the Missouri Department of Transportation (MoDOT). You can report potholes to MoDOT by calling 1-888-ASK-MODOT (1-888-275-6636) or reporting online.
The City of St. Louis, including the Street Division, also currently has several job openings. If you’re interested in applying or want more information, check out the available positions.
Citizens' Service Bureau
1520 Market St. Room 4087
St. Louis, Mo 63103
Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)