Street Lighting

Instructions for reporting street lights out

Overview

The Traffic and Lighting Division is responsible for maintaining the dusk to dawn lights along city streets.  Most areas have "cobra-head" style light standards. Other areas have the shorter, historic light standards.  We encourage residents to report any street lights that are out so crews can respond quickly to make repairs.

 
Alley lights, however, are maintained by Ameren Electric and should be reported to them at 1-800-552-7583 or by emailing Ameren at servicerequests@ameren.com

Preparation

When you see a street light out, please make note of the closest building address.  If an entire block of lights are out, please make note of the hundred block (or street and cross street).

Instructions

Report the light out by contacting the Citizens' Service Bureau (CSB).  You can submit your request online by clicking the "Go" button in the box to the right.

What to Expect

The CSB will submit a service request to the Traffic and Lighting Division, who in turn will dispatch a crew to inspect and repair the light.  Our 24 hour traffic dispatchers are online with the CSB service request system.  So even if CSB is closed, our dispatchers will receive your online request.

Additional Information

 Our goal is to have your street light working again within 3 business days.  We give highest priority to situations where an entire block (or several blocks) are out, getting these repaired within 2 calendar days.

Contact

Citizens' Service Bureau

(314) 622-4800

1520 Market St. Room 4087
St. Louis, Mo 63103

Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)

Contact the Citizens' Service Bureau

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