Applying To: EMS Communications Supervisor

View all jobs Apply


  • Minimum: $42,978.00
  • Maximum: $67,184.00

Nature of Work

Incumbents in this position report to the Fire Alarm Manager and are responsible for scheduling and supervising the work of employees engaged in the dispatching of emergency medical units, ambulances, and other vehicles from a centralized communications office. Duties include reviewing department logging records daily; investigating all incidents or complaints from the public involving dispatching services; inspecting and ensuring proper functioning of EMS two-way radios, dispatching consoles, logging recorder, encoder, multi-line telephone and other operations center equipment; approving all duty assignments and leave requests; and monitoring employees work performance.

For an additional description of this position, please refer to the classification specification for EMS Communications Supervisor

Minimum Qualifications

A Bachelor’s degree in Communications, Management, or a related field; plus two years of experience as an Emergency Medical Services Dispatcher; OR four years as an Emergency Medical Service Dispatcher with the City of St. Louis and current status as a Lead Emergency Medical Service Dispatcher. Experience must include the use of a Computer Aided Dispatch (CAD) system used by public safety agencies and knowledge of radio and telephone communications system. OR an equivalent combination of education, training and experience. 

When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Your employment experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your experience and training evaluation. Applicants will only receive credit for their experience and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment. Incomplete and/or carelessly completed applications will not be considered.

VETERAN'S PREFERENCE POINTS:  To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request.  The Director of Personnel may, in their discretion, accept alternate documentation.

CITY RESIDENTS PREFERENCE POINTS: City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 points. City residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points.  

Last Date For Filing Application Is August 12, 2022

Examination Components and Their Weights

  • Experience and Training: 100%
  • Service Rating: Pass/Fail

PROM 3566
July 25, 2022

View all jobs Apply

Was this page helpful?      

Comments are helpful!
500 character limit

Feedback is anonymous.

4 comments from people like you have helped us improve this page. Keep the feedback coming!