My City Accounts

How My City accounts work

Overview

My City accounts allow people and organizations to track their business with the City of St. Louis, and to save settings for later reuse. If you already have an account with the Healthy Home Repair application, you can use the same information to sign in to My City.

Note that My City accounts are separate from:

Please see those individual sites to learn how to access an account there.

Sign-In Options

My City accounts use the Auth0 Universal Login service to securely manage account credentials, social account connections, and the process for signing in and out. When signing in or out of a My City account, you are sent to a URL on the cityofstlouis.us.auth0.com domain, then back again to stlouis-mo.gov.

When signing up for a new account, My City users can choose from the following sign-in options: 

  • Email address and password.
  • Connecting a third-party social account (Google, LinkedIn, or Microsoft). 
  • Email address and passkey.

Be sure to remember your choice, because you will need to use the same option each time you sign in to your account.

Sign Up and Sign In

To sign up for a new My City account or to sign in to an existing account:

  1. Click the "My City Account" button in the top-right corner of www.stlouis-mo.gov. 
  2. Choose "Sign In" to sign in to an existing account.
  3. Choose "Sign Up" to create a new account.

My City toolbar location screenshot

Learn More

Sign Up for a My City Account
Help with signing up for an account to access services on the City website

Verify Your My City Email Address
A verified email address is required to view things like service requests and permit applications

Reset Your My City Password
How to reset your My City account password

Revoke My City Access to a Social Account
Remove the ability to sign in to City of St. Louis applications with your social account

Help Us Improve This Page

Did you notice an error? Is there information that you expected to find on this page, but didn't? Let us know below, and we'll work on it.

Was this page helpful?



Comments are helpful!
500 character limit

Feedback is anonymous.

1 comment from someone like you has helped us improve this page. Keep the feedback coming!