GOV
My City Accounts
How My City accounts work
Overview
My City accounts allow people and organizations to track their business with the City of St. Louis, and to save settings for later reuse. If you already have an account with the City's OneStopGov or Healthy Home Repair applications, you can use the same information to sign in to My City.
Sign-In Options
My City accounts use the Auth0 Universal Login service to securely manage account credentials, social account connections, and the process for signing in and out. When signing in or out of a My City account, you are sent to a URL on the cityofstlouis.us.auth0.com domain, then back again to stlouis-mo.gov.
When signing up for a new account, My City users can choose from the following sign-in options:
- Email address and password.
- Connecting a third-party social account (Google, LinkedIn, or Microsoft).
- Email address and passkey.
Be sure to remember your choice, because you will need to use the same option each time you sign in to your account.
Sign Up and Sign In
To sign up for a new My City account or to sign in to an existing account, click the "My City" button in the top-right corner of www.stlouis-mo.gov, then choose "Sign In" or "Sign Up".
Learn More
Sign Up for a My City Account
Help with signing up for an account to access services on the City website
Verify Your My City Email Address
A verified email address is required to view things like service requests and permit applications
Reset Your My City Password
How to reset your My City account password
Revoke My City Access to a Social Account
Remove the ability to sign in to City of St. Louis applications with your social account
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