Water Division

Contact information and link to the Water Division website.

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Feature

City of St. Louis Offers Residents Financial Assistance for Past Due Water Bills
07/31/2025 - The program will help the City’s most vulnerable residents with past-due accounts.

Services

Apply for a Drinking Fountain Combo Apply for the single drinking fountain (combo) attached to a fire hydrant when your event requires water for guests throughout the event site where fire hydrants are located. Service Page
Apply for a Water Wagon Apply for the Water Wagon when your event requires one location with multiple fountains and a sink. Service Page
Apply for Hydrant Use Permits The City of St. Louis Water Division issues a special permit for the use of a fire hydrant to obtain city water Service Page
Apply For or Restore Water Service How to apply for a new water service account or restore service for an existing account Service Page
Identify and Report a Lead Service Line Instructions for identifying your water service line material and reporting findings to the Water Division Service Page
Pay a Water-Refuse Bill Options for how to pay a water-refuse bill to the Collector of Revenue’s Office Service Page
Report a City Water Problem Report running water, open hydrants, water quality issues, or missing manhole cover. Service Page
Request Water Division Facilities Information Steps to obtain information on Water Division facilities for construction or development purposes. Service Page
Set Up a Residential Water/Refuse Account Instructions to set up a water/refuse account to receive water, trash and recycling service at a residence. Service Page
Water Tap Application: Small and Large Service Connections Requirements needed to apply for a water tap connection Service Page

City of St. Louis Water Division Mission Statement

Provide an uninterrupted supply of the highest quality drinking water to City residents, businesses and other valued customers in a safe, economic manner.

Procurement

None at this time.

Upcoming Meetings

No events available.

Water Division Menu

Contact Information

Email: customerservice@stlwater.com

Phone: (314) 771-2255
Emergency: (314) 771-4880
Fax: (314) 664-6786

Hours:
Monday - Friday
8 AM - 5 PM

External Website:
http://www.stlwater.com

Address:
1640 S. Kingshighway
Saint Louis, Missouri 63110

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