Gateway Transportation Center issues guidelines for travelers during COVID-19 pandemic

To help minimize the spread of the COVID-19 Coronavirus, GTC has adopted the following guidelines for travelers utilizing transit at the facility.

April 1, 2020 | 2 min reading time

This article is 3 years old. It was published on April 1, 2020.

Notice: With the reopening of city buildings to the public, the Gateway Transportation Center (GTC) has updated its guidance for travelers and visitors to help minimize the spread of COVID-19 (Coronavirus). Please see the new guidance, issued June 1, 2020.


(ST. LOUIS—April 1, 2020) To help minimize the spread of COVID-19 (Coronavirus), the Gateway Transportation Center (GTC) has adopted the following guidelines for travelers utilizing transit at the facility:

  • Travelers Only: Visitors to GTC must have a valid ticket for travel to enter the building. Those who are picking travelers up should wait in their vehicles and those dropping passengers off must do so outside.
  • 2-Hour Rule: Travelers may be onsite for up to two hours. Please arrive at GTC no earlier than two hours before your scheduled departure and/or leave within two hours of arrival.
  • Temperature screening: Your temperature may be taken by contactless thermometer upon arrival. Patrons exhibiting a fever greater than 100° F may be asked to leave.
  • Social distancing: Travelers should maintain 6 feet between parties where possible. When preparing to board, remain seated until your number is called.

In addition to these rules, GTC encourages travelers to check the status of their scheduled trip with their transit provider before arriving at GTC, and to be mindful and follow guidelines for prevention of COVID-19 spread. 

Contact information for transit providers is available on the GTC website and COVID-19 information is available on the City of St. Louis Department of Health website.


Located in downtown St. Louis, the Gateway Transportation Center is the City of St. Louis multimodal transportation hub for passenger train, long distance bus, public light rail and public bus service.

Comptroller Darlene Green is the chief fiscal officer of the City of St. Louis and is charged with safeguarding the city’s credit rating and with protecting taxpayer dollars. She is the recipient of the 2019 Women in Public Finance Lifetime Achievement award. Visit www.stlouis-mo.gov/comptroller to learn more about the Office of the Comptroller.

  • Contact Information:
    Tyson Pruitt
    Public Information Officer to the Comptroller
    Office Phone: (314) 613-7360
  • Department:
    Office of the Comptroller
  • Topic:

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