Website Policies and Notices

Official Policies and Notices of the City of St. Louis Official Website.

Accessibility Policy on is designed and developed with accessibility in mind and making it possible for assistive technology such as screen readers to read the site. Our goal is to provide access to individuals - of all abilities - seeking information on  We strive to comply with the Section 508 of the Rehabilitation Act  (as amended) and the Web Content Accessibility Guidelines, version 2.2, Level AA Conformance (WCAG 2.2 Level AA).

If you use assistive technology (such as a screen reader, eye tracking device, voice recognition software, etc.) and have difficulty accessing information on, please contact us at and provide:

  • the URL (web address) of the material you tried to access
  • the problem you experienced
  • your contact information
  • the preferred format.

We'll contact you and attempt to provide the information you're seeking.

Accessibility Statement and Guidelines

Our goal is to produce services, content, and design that are clear and simple enough so that most people can use it.  Learn more by reviewing our accessibiliy statement and guidelines.

Customize Your Experience

Users on can customize their experience by:

More information on Accessibility on


Public users may reference Title II ADA grievance procedures. Title II applies to State and local government entities, and, in subtitle A, protects qualified individuals with disabilities from discrimination on the basis of disability in services, programs, and activities provided by State and local government entities.

Disclaimer of Endorsement

The information posted on the website includes hypertext links, or pointers, to information created and maintained by other public and/or private organizations. only provides these links and pointers for your information and convenience. When you select a link to an outside website, you are leaving the site and are subject to the privacy and security policies of the owners/sponsors of the outside website.The City of St. Louis and do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.

Free Commercial Downloads

We provide links to free software you'll need to view some government documents, such as those in Portable Document Format (PDF), and instructions on how to use audio and visual files.

Privacy and Security on

View our Privacy and Security policy to see how handles technical information when you visit our website.

Social Media Engagement

We encourage you to engage with your government using social media. Please review the guidelines before you engage.

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