Emergency Rental Assistance Program (ERA 2)

The Emergency Rental Assistance program makes funding available to assist households that are unable to pay rent or utilities due to COVID-19 hardship. Opens April 19, 2022

Overview

The Emergency Rental Assistance program makes funding available to assist households that are unable to pay rent or utilities due to a COVID-19 hardship.

The City of St. Louis and St. Louis County have partnered with a company called LiveStories to distribute rental and utility assistance to eligible households. All applications for assistance will be submitted through the FORWARD portal, a program that is operated by LiveStories.

The funding made available under this program will be used to make direct payments to landlords/utility providers on behalf of qualifying tenants.

Applications for assistance opened Tuesday, April 19, 2022 at 10am CDT.

Ways to Apply

All applications will be processed by our partner agency, LiveStories.

  • Online: The online application will open Tuesday, April 19, 2022.
  • Over the phone: Call LiveStories at 1-855-582-3973

Contact

If you need help with this online application, please email us at FORWARD-support@livestories.com or call us at 1-855-582-3973.

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