This article is 7 years old. It was published on May 6, 2013.
To improve the quality and functionality of stlouis-mo.gov we follow an iterative methodology that includes prototyping, testing, analyzing and refining the changes based on results. The approach leads to incremental changes that rely on ongoing evaluation of data and findings.
Goals for This Release
- Promote awareness of city services and accomplishments
- Highlight service changes during holidays
- Make it easier to browse for information
- Easier to read content
Promote Awareness of City Services and Accomplishments
The City of St. Louis has a lot to offer, but many people are not aware of the wide variety of services we provide. To draw attention to how the City of St. Louis can help you, we now:
- Make an effort to publish more news articles about what’s happening in government
- Use high-impact images to promote services and news
- Make service articles more engaging and easier to find
- Promote services on our Topic pages
Highlight Service Changes During Holidays
Sometimes service schedules have to change due to holidays or inclement weather. Why should this information be hard to find? To address this:
- Service changes are front and center on the home page
- We’ve created a calendar of City holidays when we know services will change
Make it Easier to Browse for Content
Many people who come to our website have a general idea of what they want to accomplish, but don’t have the institutional knowledge to know which department or agency can help them. We’ve had Topic and Audience pages for a long time, but these pages were not featured before. Now:
- Related topics are now featured on main site landing pages
- Pages are constantly under review to make sure they are tagged with the correct topics
- Topic and Audience pages are organized by content types, which are under review for usability and relevance
Easier to Read Content
This release contains many general style changes, in an effort to increase readability and usability:
- Fonts are larger across the board by default
- Responsive design has better breakpoints to accommodate mobile and tablet browsers
- Color scheme is more upbeat and pleasing to the eye
- Page download sizes are considerably smaller, and will be continuously improved
We’re far from done. Websites can and should be iterated on continuously, and stlouis-mo.gov is no exception. Here’s what we have planned:
- Improved navigation
- Improved search
- Continued user testing
- Integration of services information pages and Citizens’ Service requests
- Enhance how the results are presented in applications like address search
Community Information Network
Most Read News
- City of St. Louis Begins Phase One of Regional Business Recovery Initiative Effective at 12:01 a.m. tomorrow, May 18, the City (and County) will begin slowly and responsibly allowing some businesses to reopen if they so choose.
- City of St. Louis to Begin Gradually Reopening on May 18 Public health restrictions in St. Louis City and St. Louis County would begin to be reduced starting on Monday, May 18
- City of St. Louis Remains Under Stay at Home Order Beyond May 4th Missouri Statewide Reopening The City of St. Louis Stay at Home order supersedes the state of Missouri’s reopening plan announced by Governor Mike Parson, called “Show Me Strong Recovery Plan,” slated to begin on May 4.
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