CityStat

A citywide initiative designed to modernize how the City of St. Louis tracks performance, solves problems, and delivers results for residents.

About CityStat

Built in collaboration with departments across the City, CityStat uses data-driven insights, regular performance reviews, and cross-functional coordination to identify challenges, improve operations, and advance priority goals. CityStat reflects the City's commitment to transparent, accountable, and results-oriented government.

Data by Department/Division

Building Division
Building permits issued in under 30 days
Citizens Service Bureau
Percentage of CSB requests routed in under 2.5 days
Forestry Division
Hazard tree removal work orders completed in 30 days or less
Parks Division
Parks service requests completed on time
Personnel Department
Percentage of candidates whose time to hire is under 30 days
Refuse Division
Refuse route coverage and successful recycling
Street Division
Streets dashboards about pothole repairs and debris cleanup
Traffic and Lighting Division
Response times to critical traffic and lighting CSB requests
Water Division
Water main restorations taking less than 8 hours to complete

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