Report a Stray Animal or Pet Problem

Report a stray animal, animal cruelty, injured animal, animal bite/attack, dangerous animal, deceased animal and other animal issue.

Begin online Call 314-622-4800


City of St. Louis residents can report the following animal related concerns to the Citizens' Service Bureau (CSB):

  • Animal Bite
  • Check Welfare
  • Dead animal in the right-of-way
  • Injured or Sick Animal
  • Pet owner is not complying with animal laws
  • Pets in a food establishment
  • Prohibited animals on premise
  • Report stray dog(s) roaming at large
  • Resident has more than 4 pets
  • Treatment of Carriage Horses
  • Unsanitary keeping of pets/feces in yard not picked up

See the Vector Control section for reporting pests or rodents.



If an animal appears to be in distress or unresponsive and it is between Monday-Friday 8:00am-5:00pm, call Animal Care and Control at (314) 657-1500.

For after hours or on weekend reporting, call (314) 231-1212 or 911.


  • Review local animal regulations to see if a specific regulation applies to your incident (optional).
  • Gather information on the address or intersection of the situation or incident, and be prepared to describe the conditions you experienced.


  1. Click the 'Begin Online' button below and select the service that best describe the situation.
  2. Complete the steps and submit the request.

Begin online Call 314-622-4800

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.


Animal Care and Control

(314) 657-1500

Office: 1520 Market Street, Suite 4051, Shelter: 2801 Clark Ave.
St. Louis, MO 63103

Office: Monday thru Friday 8:00am-5:00pm Shelter: Monday thru Sunday 10:00am-5:00pm If an animal appears to be in distress or is unresponsive and it is after hours or on weekends, please call 314-231-1212.

Contact the Animal Care and Control

Vector Control

(314) 657-1500

1520 Market St., Rm 4051
St. Louis, MO 63103

Monday - Friday 8:00am - 5:00pm

Contact the Vector Control

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