Report Pest and Rodent Problems

Report mosquito, rodent and other pest problems to Citizens' Service Bureau.

Begin online Call 314-622-4800


City of St. Louis residents can report the following pest, rodent or insect problems to Citizens' Service Bureau.

  • Pests and Rodents
  • Bats reported in living area
  • Bed Bugs- residential or commercial
  • Birds in food establishment
  • Dead animal in the right-of-way
  • Insects seen at food establishment
  • Rats inside building
  • Rats seen - exterior of property
  • Rats/mice seen at a food establishment
  • Report of mosquito breeding site
  • Request for mosquito spraying
  • Request that your address not be sprayed for mosquitos
  • Roaches inside building

For problems with pets, see the Report a Pet Problem page.



If an animal appears to be in distress or unresponsive and it is between Monday-Friday 8:00am-5:00pm, call Animal Care and Control at (314) 657-1500.

For after hours or on weekend reporting, call (314) 231-1212 or 911.



  1. Click the 'Begin Online' button below and select the service that best describes the situation.
  2. Complete the steps and submit the request.

Begin online Call 314-622-4800

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.


Animal Care and Control

(314) 657-1500

Office: 1520 Market Street, Suite 4051, Shelter: 2801 Clark Ave.
St. Louis, MO 63103

Office: Monday thru Friday 8:00am-5:00pm Shelter: Monday thru Sunday 10:00am-5:00pm If an animal appears to be in distress or is unresponsive and it is after hours or on weekends, please call 314-231-1212.

Contact the Animal Care and Control

Vector Control

(314) 657-1500

1520 Market St., Rm 4051
St. Louis, MO 63103

Monday - Friday 8:00am - 5:00pm

Contact the Vector Control

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