Report Pest and Rodent Problems

City of St. Louis residents can report the following pest, rodent or insect problems to Citizens' Service Bureau.

• Pests and Rodents
• Bats reported in living area
• Bed Bugs- residential or commercial
• Birds in food establishment
• Dead animal in the right-of-way
• Insects seen at food establishment
• Rats inside building
• Rats seen - exterior of property
• Rats/mice seen at a food establishment
• Report of mosquito breeding site
• Request for mosquito spraying
• Request that your address not be sprayed for mosquitos
• Roaches inside building

For problems with pets, see the Report a Pet Problem page.

Emergency

If an animal appears to be in distress or unresponsive and it is between Monday-Friday 8:00am-5:00pm, call Animal Care and Control at (314) 657-1500.

For after hours or on weekend reporting, call (314) 231-1212 or 911.

Non-Emergency

• Review rodent, insect and pest control regulations to see what regulation might apply to the incident (optional)
• Gather information on the incident's address or intersection.

1. Click the 'Begin Online' button below and select the service that best describes the situation.
2. Complete the steps and submit the request.

Begin online Call 314-622-4800

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.