Grievance Procedure - Disability Discrimination
How to file a grievance about disability discrimination in the City of St. Louis
Title II of the Americans with Disabilities Act (ADA) requires that the City make its facilities, services, and programs accessible to people with disabilities and in compliance with the ADA.
This is a summary of the full ADA Grievance Procedure. If you feel that you have not been able to access City government because of accessibility issues, or because you have been discriminated against based on your disability, please fill out the ADA Grievance Form and submit to The Office on the Disabled. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of St. Louis.
You may mail the form back to our office.Office on the Disabled 1200 Market Street
City Hall Room 30
St. Louis, Missouri 63103
Or you can fax the information to 314-622-4019.
All forms submitted whether through regular mail or fax must be signed.
What to Expect
Your complaint will be investigated in the order received and you will be contacted with the results.
For organizations or businesses outside the City's responsibility, please contact
Office on the Disabled
1200 Market Street
St. Louis, Mo 63103
8:00 AM - 5:00 PM Mon - Fri