Office on the Disabled

Office on the Disabled Overview of Services

Contact Info

Phone: (314) 622-3686

Address:
1200 Market Street
Room 30

Hours:
8:00 AM - 5:00 PM Mon - Fri

More Contact Info

The Office on the Disabled assists the City's being in compliance with the Americans with Disabilities Act (ADA). The Office also assists the City in making it one that welcomes people of all disabilities as full and equal participants in the community. The City of St. Louis does not discriminate against individuals with disabilities in violation of the Americans with Disabilities Act.

As such, this Office provides assistance to people who have all types of disabilities, including but not limited to hearing, seeing, mobility, developmental, and psychiatric. 

Notice Under the Americans With Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of St. Louis will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment

The City of St. Louis does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication 

The City of St. Louis will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of St. Louis programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. 

Modifications to Policies and Procedures

The City of St. Louis will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the offices of the City of St. Louis, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of St. Louis, should contact the office of David J. Newburger, Commissioner on the Disabled, Office on the Disabled, City Hall, Room 30, 1200 Market Street, St. Louis, Missouri 63103 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of St. Louis to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Individuals working for the City with job related issues should follow the procedure stated in City of St. Louis Department of Personnel Administrative Regulation No. 103.  Any other complaint that a program, service, or activity of the City of St. Louis is not accessible to persons with disabilities should be directed to David J. Newburger, Commissioner on the Disabled, Office on the Disabled, City Hall, Room 30, 1200 Market Street, St. Louis, Missouri 63103, telephone (314) 622-3686, TTY (314) 622-3693, fax (314) 622-4019.

The City of St. Louis will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. 

Our Services

  • assisting City Departments to make all their services fully accessible 
  • responding to grievances presented by individuals with disabilities

  • providing people using City services alternative forms of communication as needed 
  • participating with other public and private organizations working to make our City fully accessible and full of opportunities 
  • providing individuals with information on resources to other appropriate agencies for services and for help with developing independent living strategies 
  • providing training on the ADA to various City agencies and others as appropriate  
Review the Sitemap for a complete list of information on our website.

Quick Links

Accessible Parking in Front of Residence
ADA and the City of St. Louis
Grievance Procedure - Disability Discrimination
Report a Disability Issue

Accessibility Survey

The Office on the Disabled is conducting a survey about accessibility in the City of St. Louis, and we'd like to know your thoughts. Please take a few moments to complete our survey.

Take our survey

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Contact Information

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More Contact Info

Phone: (314) 622-3686
TTY Phone: (314) 622-3693
Fax: (314) 622-4019

Hours:
8:00 AM - 5:00 PM Mon - Fri

Address:
1200 Market Street , Room 30
St. Louis, Missouri 63103

Get directions to this address
Map for the above address

Social Media:
Find Office on the Disabled on Facebook

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