Report a Disability Issue

Submit concerns on disabled parking, ADA accessibility of public buildings and programs, no interpreter for the deaf provided, sidewalk and ramp repair or replacement, sidewalk inspections.

Begin online Call 314-622-4800


The Office on the Disabled assists the City in creating and maintaining an environment that is as accessible as possible for people of all disabilities.

If you have concerns or have faced an issue with ADA accessibility of public buildings and programs, disabled parking, lack of interpreter for the deaf provided, or accessible sidewalk issues. this is the place to start.


  1. Collect as much information as possible: 
    • Address or intersection
    • Describe the conditions
    • Date and time
    • Circumstances of the event
  2. Start with the 'Begin Online' button below and select the service that best describe the situation.
  3. Complete the steps and submit the request.

Begin online Call 314-622-4800


What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.


Office on the Disabled

(314) 622-3686

1200 Market Street, Room 30
St. Louis, MO 63103

8:00am-5:00pm Monday-Friday

Contact the Office on the Disabled

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