Providing Alternative Communication
Information on how the Office on the Disabled assists individuals who are in need of alternate forms of communication in order to utilize City programs and services.
Communication can be a major barrier to access for people with various disabilities. In addition to those who are deaf or blind, it can be a major barrier to people with cerebral palsy, people with speech impediments or emotional or learning disabilities, among others.
The Office on the Disabled will coordinate with the City in making its services and programs accessible to anybody with a disability that limits the person's ability to receive communication or make themselves understood.
Person's needing assistance in this regard should give the Office advance notice to arrange for communications assistance, especially if we would need to find outside assistance, for example, from deaf interpreters or Braille printers.
While the City has a formal policy for making communication accessible, a citizen needing help getting City services or programs should feel free to contact the Office on the Disabled to work things out before a problem arises.