Department of Personnel

Walgreens Re-entry to the Express Scripts Network

Good news from Director of Personnel Rick Frank for City employees enrolled in medical and pharmacy coverage

September 1, 2012 | 2 min reading time

This article is 13 years old. It was published on September 1, 2012.

In a memo to City employees last month, Richard Frank, Director of Personnel announced that effective Sept. 15, 2012, Walgreens will return to the Express Scripts network and we will be able to fill prescriptions at any Walgreens pharmacy.  To find all participating Walgreens pharmacies, visit www.Express-Scripts.com, log in and use the Find a Pharmacy feature.

City employees are not required to transfer their prescription to Walgreens and may continue to use their current pharmacy.  However, remember that for any prescription filled at Walgreens prior to Sept. 15, 2012, you will pay the full price.

For your convenience, here is a list of Frequently Asked Questions

1.  When will Walgreens begin participating in the City of St. Louis network?

Walgreens will again be an in-network pharmacy as of Sept. 15, 2012.

2.  What if I fill a prescription at Walgreens prior to Sept. 15th?

Walgreens will not be a participating network pharmacy until Sept. 15, 2012.  If you choose to fill your prescription at Walgreens prior to this time, you will have to pay full price.

3.  Are there other pharmacies affected by this situation or only Walgreens?

Only Walgreens-owned pharmacies in the network are affected.

4.  How can I confirm whether a pharmacy is in the City of St. Louis network?

To find all participating pharmacies near you, log in to www.Express-Scripts.com and use the "Find a Pharmacy" feature.  Starting Sept. 15, 2012, your search results will include any newly added Walgreens pharmacies as well.

5.  Can I transfer my current prescription(s) to Walgreens or another in-network pharmacy?

Yes.  To transfer a prescription to Walgreens or another participating pharmacy, you can usually bring your medicine bottle (with label) to the other pharmacy.

You should wait until Sept. 15, 2012 to fill the prescription at Walgreens in order to receive in-network pharmacy benefits.

6.  Do I have to transfer my prescription(s) back to Walgreens?

No.  You may continue using your current pharmacy.  You are not required to switch back to Walgreens.

7.  Whom should I contact if I have questions regarding my pharmacy?

Contact Express Scripts at (866) 595-7317 if you have questions regarding your pharmacy.

 

Department of Personnel

City of St. Louis

 

  • Department:
    Department of Personnel
  • Topic:
    Employees

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