Become an Emergency Dispatcher (EMS or Fire)

Ensure you meet the requirements to become an EMS Dispatcher:

1. Some experience in emergency public safety services, dispatching, or customer service in a call center work environment
   OR, completion of a recognized dispatcher training program
   OR, an equivalent combination of education, training, and experience
2. Must obtain a current Emergency Medical Dispatcher (EMD) certification issued by the National Academies of Emergency Medical Dispatch by the end of their working test period and maintain it while employed by the City of St. Louis.

The position of EMS Dispatcher comes up every few years as needed. Check the job listings to see if the position is open.

Apply for the position through the Department of Personnel. You may apply online or download an application form and apply via mail or in person.

Begin online

Applicants will be notified via email whether or not they are accepted.

If your application is accepted, you will receive information about the training process.

Some positions may require candidates to pass a Character Investigation prior to appointment.

Candidates will be required to pass an oral swab Drug Screen Test as part of the Medical examination. Incumbents are subject to random Drug Screen and Alcohol Tests as a condition of their employment.

Ensure you meet the requirements to become a Fire Equipment Dispatcher:

• Education: A high school diploma or General Educational Development (G.E.D.) certificate.
• One year of recent full-time paid dispatching experience
  OR
  One year of customer service experience in a call center work environment

The position of Fire Equipment Dispatcher comes up every few years as needed. Check the job listings to see if the position is open.

Apply for the position through the Department of Personnel. You may apply online or download an application form and apply via mail or in person.

Begin online

Applicants will be notified via email whether or not they are accepted.

If you are accepted for the position, you will complete EMD training, followed by an exam, and obtain certification.

Some positions may require candidates to pass a Character Investigation prior to appointment.

Candidates will be required to pass an oral swab Drug Screen Test as part of the Medical examination. Incumbents are subject to random Drug Screen and Alcohol Tests as a condition of their employment.