Community Centered Crisis Response Teams (C3RT)

The C3RT program provides an on-scene response to low priority 911 calls involving individuals experiencing an active mental health, substance use, or trauma-related crisis.

Program Overview

Behavioral Health Response’s Community Centered Crisis Response Teams (C3RT) are comprised of two behavioral health clinicians who are dispatched to the location of low priority 911 calls. While on site, the clinicians proactively engage people experiencing an active crisis by:

  • Stabilizing the individual
  • Assessing and addressing the immediate need
  • Providing information about community resources
  • Connecting individuals with long-term support services as needed

The program is funded by the American Rescue Plan Act (ARPA). The program is operated by Behavioral Health Response:

Program Eligibility

Services provided by C3RT are available to any person, including a juvenile, that is:

  • Experiencing trauma, a behavioral health crisis or other crisis and/or
  • Not an immediate threat to others
  • Not in possession of a weapon
  • Not actively harming another person

Program Contact Information

The C3RT program services are available Sunday-Thursday from 11am to 7pm.

Individuals can access services by calling the BHR Crisis Hotline directly by dialing 988 or 314-469-6644.

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