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GOV Mayor Tishaura O. Jones

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Cable Provider and Cable Service Survey

Please take a moment to indicate your overall opinion about your cable provider and cable service.

Access to company by phone*

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How helpful was Customer Service Rep handling your problem*

excellent

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Courtesy of CSR or Company*

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fair

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Please rate the installation or service call and field tech*

excellent

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fair

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Frequency of outages or service interruptions*

frequent

not often

never

Rates and Fees*

good value

justified

too high

Overall Satisfaction*

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fair

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Which cable company do you subscribe to?*

Charter Communications

AT&T of Missouri

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