Report Recycling Program Problems

Report problems related to the City of St. Louis drop-off recycling centers or recycling roll carts.

Begin online Call (314) 622-4800

Begin online: /government/departments/public-safety/neighborhood-stabilization-office/citizens-service-bureau/csb-request-submit.cfm?action=level1&parentNodeId=1974&instanceID=0

Call: (314) 622-4800

On This Page

Overview

The City of St. Louis Streets Department appreciates reports of problems with recycling. Department personnel may already be aware of a problem and working to resolve it, but sometimes your report is what's needed for the City to learn about a problem.

August 15, 2025: The City has ended alley recycling due to ineffectiveness and high costs. Constituents with alley recycling dumpsters should use our Drop-Off Recycling Locations. Roll cart recycling will continue.

Use the Trash, Yard Waste, & Debris category to report problems with existing alley recycling dumpsters (container out of position, trash needs emptied, etc.

Preparation

Since the City has ended alley recycling, you may report a problem with: 

  • Recycling centers/drop-off locations
  • Roll carts

Provide as much information as possible, including:

Instructions

  1. Start with the 'Begin Online' button below and select the service that best describes the situation.
  2. Complete the steps and submit the request.

Begin online Call (314) 622-4800

Begin online: /government/departments/public-safety/neighborhood-stabilization-office/citizens-service-bureau/csb-request-submit.cfm?action=level1&parentNodeId=1974&instanceID=0

Call: (314) 622-4800

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.

Additional Information

Review the City of St. Louis Refuse Division's Recycling Program to learn about charities that pick up donations, disposing of hazardous materials, construction materials, and batteries.

Contact

Recycling Section

recycle@stlouis-mo.gov

(314) 772-4646

4646 Shenandoah
St. Louis, MO 63110

Monday-Friday, 8:00 a.m. - 5:00 p.m.

Contact the Recycling Section

Related Services

  1. Residential Refuse Drop Off City Residents refuse dumping guidelines, hours and locations of Transfer Stations, including the types of refuse, bulk or yard waste the City will and will not accept.
  2. Prepare for Leaf Pickup and Removal Fall leaf pickup removal runs from the first Monday in November through December 31st on the regularly scheduled street sweeping days.
  3. Free Firewood for City Residents The City of St. Louis Department of Parks, Recreation and Forestry offers free firewood to the residents from the second week in November to the first week in March.
  4. Prepare for Bulk and BOAT-E (Batteries-Oil-Appliances-Tires-Electronics) Item Pick-up and Disposal Instructions and services for pick up and collections for large/bulky Items and BOAT-E items (batteries, appliances, oil Appliances, tires, Electronics)
  5. Locate Compost and Wood Chips Pick Up Sites Find locations where City of St. Louis residents can pick up compost and wood chips at no cost.

Related News

Roll Cart Trash Collection Schedule Adjusted to Accommodate Thanksgiving 2025

Nov 14, 2025: The roll cart trash collection schedule will be adjusted to accommodate Thanksgiving Day observance on Thursday, November 27, 2025 and Friday, November 28, 2025.

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