Enroll in the Emergency Stabilization Program

Confirm your eligibility:

• You live in a tornado-impacted home in the City. Check your address to make sure it's within City limits.
• You received a yellow placard from building inspectors.
• Your home is occupied and safe for crews to access.
• You can be reached by phone.

Priority will be given to seniors and residents who are uninsured or underinsured.

If you already submitted a report through the Citizens’ Service Bureau, United Way 211, Crisis Cleanup, or the Community Needs Assessment, you are in the system and will be contacted by phone. There is no need to submit a new request.

Use the Begin Online button below to request assistance online.

• You will need to verify the address of your home.
• In step 3 of 5, you'll be asked what property damage assistance you need. The Emergency Stabilization options are questions 1-4. Please answer yes to the ones you need.

Begin online

• A City representative will call to confirm your needs and schedule an on-site assessment with a contractor to prepare a scope of work.
• Following this, you will be contacted with the name of the contractor(s) assigned to complete the work and the date(s) on which the work will be performed.
• Crews will complete the scoped stabilization work. All stabilization work and necessary materials are provided at no cost to you.
• When work is completed, the contractor will verify and send a completion report to the City.
• You will have the opportunity to provide feedback through a satisfaction survey. 

Confirm your eligibility:

• You live in a tornado-impacted home in the City. Check your address to make sure it's within City limits.
• You received a yellow placard from building inspectors.
• Your home is occupied and safe for crews to access.
• You can be reached by phone.

Priority will be given to seniors and residents who are uninsured or underinsured.

If you already submitted a report through the Citizens’ Service Bureau, United Way 211, Crisis Cleanup, or the Community Needs Assessment, you are in the system and will be contacted by phone. There is no need to submit a new request.

Call 311 or (314) 622-4800 to request assistance by phone.

Call (314) 622-4800

• A City representative will call to confirm your needs and schedule an on-site assessment with a contractor to prepare a scope of work.
• Following this, you will be contacted with the name of the contractor(s) assigned to complete the work and the date(s) on which the work will be performed.
• Crews will complete the scoped stabilization work. All stabilization work and necessary materials are provided at no cost to you.
• When work is completed, the contractor will verify and send a completion report to the City.
• You will have the opportunity to provide feedback through a satisfaction survey.