Department of Public Safety
Government Call Centers 2012 Conference in St. Louis
Citizens' Service Bureau served as this year's conference host.
This article is 13 years old. It was published on June 1, 2012.
St. Louis proudly hosted the 12th Annual Conference of the Association of Government Contact Center Employees (AGCCE) last month. Our own Citizens' Service Bureau (CSB) served as the conference host. City employees were invited to attend the workshops and visit the vendor fair. Most workshop topics focused on customer service/technology related discussions that could apply to any City department.
The conference was held May 15-17 at the Drury Plaza Hotel at the Arch.
Kudos to Cindy Riordan for her work with the Conference.
Department of Public Safety
City of St. Louis
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Department:
Department of Public Safety
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Topic:
Complaints and Service Requests