How to Report a City Water Problem

Report running water, open hydrants, water quality issues, or missing manhole cover.

Begin online Call 314-622-4800

Overview

The City of St. Louis Water Division appreciates calls to let us know that there is a problem with Water Department infrastructure.

Department personnel may already be aware of the problem and may already be working to solve it, but sometimes your call is what's needed to learn about a problem within the system.

Instructions

  1. Provide information on:

    Address  or intersection
    Describe the conditions

  2. Start with the 'Begin Online' button below and select the service that best describe the situation.

  3. Complete the steps and submit the request.

Begin online Call 314-622-4800

Fees

 No fees associated with the service request.

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service  request.

Additional Information

 

 

Contact

Water Division

(314) 771-2255

1640 S. Kingshighway
St. Louis, Mo 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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