Report a City Water Problem
Report running water, open hydrants, water quality issues, or missing manhole cover.
On This Page
The City of St. Louis Water Division appreciates calls to let us know that there is a problem with Water Department infrastructure.
Department personnel may already be aware of the problem and may already be working to solve it, but sometimes your call is what's needed to learn about a problem within the system.
Provide information on:
Address or intersection
Describe the conditions
Start with the 'Begin Online' button below and select the service that best describe the situation.
Complete the steps and submit the request.
Begin online Call 314-622-4800
No fees associated with the service request.
What to Expect
You will receive an email with a request ID number.
You can use the number to check the status of the service request.
- More information on water quality.
1640 S. Kingshighway
St. Louis, MO 63110
Monday - Friday 8 AM - 5 PM