Contact information and link to the Water Division website.
Top Requested Pages
Emergency: (314) 771-4880
1640 S. Kingshighway
Monday - Friday
8 AM - 5 PM
Apply for Hydrant Use Permits
The City of St. Louis Water Division issues a special permit for the use of a fire hydrant to obtain city water
Apply For or Restore Water Service
How to apply for a new water service account or restore service for an existing account
Pay a Water-Refuse Bill
Options for how to pay a water-refuse bill to the Collector of Revenue’s Office
Report a City Water Problem
Report running water, open hydrants, water quality issues, or missing manhole cover.
Request Water Division Facilities Information
Steps to obtain information on Water Division facilities for construction or development purposes.
Set Up a Residential Water/Refuse Account
Instructions to set up a water/refuse account to receive water, trash and recycling service at a residence.
Water Tap Application: Small and Large Service Connections
Requirements needed to apply for a water tap connection
News and Announcements
Water Division Precautionary Boil Advisory Lifted
Test results indicate the water is safe to consume
Press release | Water Division | 06/19/2022
Water Bill Natural Resources Charge Increase
Effective January 1, 2022 the natural resources charge included on all quarterly water billings is scheduled to increase.
Press release | Water Division | 11/16/2021
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