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Water Division
Contact information and link to the Water Division website.
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Updates on the Sinkhole Near 1-44 and North Broadway Ahead of Monday Morning Commute
06/14/2026 - Significant road closures downtown may impact your commute. Plan for delays and alternate routes.
Services
- Apply for a Drinking Fountain Combo Apply for the single drinking fountain (combo) attached to a fire hydrant when your event requires water for guests throughout the event site where fire hydrants are located.
- Apply for a Water Wagon Apply for the Water Wagon when your event requires one location with multiple fountains and a sink.
- Apply for Hydrant Use Permits The City of St. Louis Water Division issues a special permit for the use of a fire hydrant to obtain city water
- Apply For or Restore Water Service How to apply for a new water service account or restore service for an existing account
- Apply for the Water Utility Assistance Program American Rescue Plan Act (ARPA) funds have been allocated to assist residents with past-due water accounts. Find out how to apply.
- Enroll in Direct Payment for Water-Refuse Bills Direct payment allows you to pay your Water-Refuse bill directly from your checking or savings account.
- Identify and Report a Lead Service Line Instructions for identifying your water service line material and reporting findings to the Water Division
- Pay a Water-Refuse Bill Options for how to pay a water-refuse bill to the Collector of Revenue’s Office
- Report a City Water Problem Report running water, open hydrants, water quality issues, or missing manhole cover.
- Request Water Division Facilities Information Steps to obtain information on Water Division facilities for construction or development purposes.
- Set Up a Residential Water/Refuse Account Instructions to set up a water/refuse account to receive water, trash and recycling service at a residence.
- Water Tap Application: Small and Large Service Connections Requirements needed to apply for a water tap connection
City of St. Louis Water Division Mission Statement
To provide safe, reliable, and economical drinking water for all who live, work, and play in the City of St. Louis.
Find mission, values, vision and other info about the Water Division.
Procurement
None at this time.
Upcoming Meetings
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Water Division Menu
Contact Information
Email: customerservice@stlwater.com
Phone:
(314) 771-2255
Emergency:
(314) 771-4880
Fax:
(314) 664-6786
Hours:
Monday - Friday
8 AM - 5 PM
External Website:
http://www.stlwater.com
Address:
1640 S. Kingshighway
Saint Louis, Missouri 63110
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