Apply For or Restore Water Service

How to apply for a new water service account or restore service for an existing account

Overview

To start or restore water service with the City of St. louis Water Division the following steps and correct form(s) must be filled out below.

Applying For New Water Service

Please note that although this form is online for your convenience, it does need to be signed by the resident AND the owner, if different. Also, before water can be turned on, the Note of Responsibility (Page 3) needs to be filled out and signed.

Download the Water Service Application Form.

Request to Restore Water Service

Download the Request to Restore Water Service Form.

Instructions

  1. Fill out the appropriate form(s), listed above.
  2. Print and sign the form(s).
  3. Submit the forms to the Water Division.

Applications can be delivered in the following ways:

In-Person

Deliver your signed application to:  

City of Saint Louis Water Division
1640 S. Kingshighway
Saint Louis, MO 63110

By Mail

Send your signed application to:

City of Saint Louis Water Division
Customer Service Section
1640 S. Kingshighway
Saint Louis, MO 63110

Email

Send a scanned copy of your signed application to: account.applications@stlwater.com

Fax

Fax your signed application to: (314) 771-8762

Fees

Fees vary by water service type.

What to Expect

The Water Division will review your application and respond with further steps to complete your service connection.

Contact

Water Division

(314) 771-2255

1640 S. Kingshighway
St. Louis, Mo 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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