Apply For or Restore Water Service

How to apply for a new water service account or restore service for an existing account

Begin online


To start or restore water service with the City of St. Louis Water Division, the following steps must be taken.


Use the Begin Online button below to apply for water service or to request to have it restored.

If you have difficulty with the online application, contact Customer Service at (314) 771-2255 for assistance.

Begin online


Fees vary by water service type.

If extra work is needed to restore or initiate service that is not covered by the turn-on fee or the Service Line Insurance Program (if applicable) it will be the owner’s responsibility.

What to Expect

The Water Division will review your application and respond with further steps to complete your service connection.

Additional Information

If there is a balance owed on a prior account at this address, processing of your application may be delayed.


Water Division

(314) 771-2255

1640 S. Kingshighway
St. Louis, MO 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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