Citizens' Service Bureau Data

Data from Citizens' Service Bureau about the routing of requests.

Percentage of Citizens' Service Bureau Requests Routed Under 2.5 Days

The Citizens' Service Bureau (CSB) is responsible for effectively and efficiently registering and routing city service requests to the appropriate city department for resolution. The dashboard below displays the percentage of service requests that were routed to the appropriate department in 2.5 days or less. The goal of the Citizens' Service Bureau is to route 95% of requests to the appropriate department in under 2.5 days. 

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