Employee Relations

The Employee Relations section of the Department of Personnel is responsible for the management and oversight of the City’s internal grievance process and the formal investigation of Equal Employment Opportunity Commission (EEOC) claims. Our team investigates internal complaints of illegal discrimination on the basis of race, color, national origin, ancestry, age (40 years and older), disability, religion, sex, sexual orientation, gender identity and expression, marital status, or genetic information in connection with terms or conditions of employment within the City of St. Louis’ Civil Service.

City, State, and Federal laws strictly prohibit retaliation against any employee who reports discrimination or participates in an investigation. Please note that employees who file internal complaints retain the right to file discrimination charges with external agencies regardless of the internal filing.

Grievance Resolution and FMLA Management

The section is also responsible for investigating grievances to resolve employee problems within Civil Service City departments, including concerns regarding the physical working environment, working conditions, working relationships, and the consistent application of departmental policies.

Additionally, Employee Relations now manages the City's Family and Medical Leave (FMLA) Program. For questions regarding FMLA eligibility or documentation, please contact cityfmlaprogram@stlouis-mo.gov or call 314-622-3652.

Support and Inquiries

If you are a City of St. Louis Civil Service employee and have questions about the formal internal EEO complaint procedure, FMLA, or filing a grievance, we are here to help.

 Inquiries can be emailed to: employeerelations@stlouis-mo.gov. 

Or, come to the Department of Personnel and meet in person with a member of the Employee Relations team during our normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Contact:

Dell Jones

Human Resources Manager

314-622-5798

jonesde@stlouis-mo.gov