The Employee Relations Section has administrative responsibility for the Employee Assistance Program (EAP), drug and alcohol screening, Family and Medical Leave Act (FMLA), and labor relations.
The Department of Personnel is continuing to provide essential services to Civil Service City employees, retirees, applicants and the general public. To help prevent the spread of the COVID-19 virus, these essential services will not be provided in person. The normal hours for the Department of Personnel are Monday through Friday, 8:00 a.m. to 5:00 p.m. All general business and public inquiries for assistance should be communicated via telephone or email. For general departmental requests for assistance, please call (314) 622-4308. For Employee Benefits related inquiries, please call (314) 622-5726. For Employees Retirement System and Firefighter’s Retirement Plan related inquiries, please call (314) 622-3560. General applicant/public email inquiries for assistance email the Department of Personnel. For Employee Benefits related inquiries, please email: BenefitsSection@stlouis-mo.gov and Employees Retirement System.
The Employee Relations Section has administrative responsibility for the Employee Assistance Program (EAP), drug and alcohol screening, Family and Medical Leave Act (FMLA), and labor relations. The section also conducts hearings on service rating appeals, oversees the employee grievance process, provides training on drug and alcohol testing, and bids and administers service contracts.
This section is also responsible for investigating equal employment opportunity complaints filed by City employees;conducting investigations of internally-filed complaints related to discrimination/harassment;developing and administering the City's Equal Employment Opportunity and Sexual Harassment Administrative regulations;and training on EEO topics.
Example subjects of grievance topics are: job, vehicle, or route assignments;fair and consistent application of department policies and procedures;denial of leave or duty exchange;physical environment and working conditions, and relationships with coworkers and supervisors.