Neighborhood Stabilization Division (NSD)

Empowering residents to sustain a quality environment within their neighborhood through effectively and efficiently registering and routing City services, providing information, assistance, education, and intervention.

Email (314) 657-1392 More contact info


Keep up with the Neighborhood Stabilization Division by reading our newsletters.

City Neighborhoods

St. Louis has 79 different neighborhoods, each with its own distinctive style and characteristics. Many of these neighborhoods have very active community organizations and associations.

Upcoming Events

No upcoming events available.

View past events and meetings.

About Us

The Neighborhood Stabilization Division (NSD) is a section of the Department of Public Safety. NSD houses two important groups: The Neighborhood Stabilization Team (NST) and The Citizens' Service Bureau (CSB). Our staff includes a Neighborhood Development Executive Director, a Secretary, 20 Neighborhood Improvement Specialists (NIS), two (2) NIS Supervisors, seven (7) Customer Service Representatives (CSR), and a Customer Service Supervisor.

Our Mission

Our mission is to empower residents to sustain a quality environment within their neighborhood by providing information, assistance, education, intervention, and organization while effectively and efficiently registering and routing City services.

Neighborhood Stabilization Team (NST)

The NISs serve as a catalyst for bringing together the Police, Elected Officials, Governmental Agencies, Social Service Organizations, Community Groups, and Residents to identify solutions to on-going problems. Our staff of 22 NISs serve the entire City. Learn more about the role of the Neighborhood Improvement Specialist.

Use the map feature and find a NIS's contact information by address or by neighborhood.

Use this link to find contacts for all administrative staff and NIS.

Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed. Our staff of seven (7) CSRs serve the entire City. Learn more about the Citizens' Service Bureau (CSB).

Contact Information


Phone: (314) 657-1392

8:00am to 5:00pm Monday thru Friday

Social Media:
Neighborhood Stabilization Team on Facebook.

1520 Market Street , Room 4000 (NST) & 4087 (CSB)
Saint Louis, Missouri 63103

Located between the Main Post Office and the Peabody Opera House on Market Street.

Map for the above address
Get directions to this address

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