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Neighborhood Stabilization Division (NSD)
Empowering residents to sustain a quality environment within their neighborhood through effectively and efficiently registering and routing City services, providing information, assistance, education, and intervention.
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Contact Info
Phone: (314) 657-1392
Address:
1520 Market Street
Room 4000 (NST) & 4087 (CSB)
Hours:
8:00am to 5:00pm Monday thru Friday
About Us
The Neighborhood Stabilization Division (NSD) is a section of the Department of Public Safety. NSD houses two important groups: The Neighborhood Stabilization Team (NST) and The Citizens' Service Bureau (CSB). Our staff includes a Neighborhood Development Executive Director, a Secretary, 19 Neighborhood Improvement Specialists (NIS), three (3) Neighborhood Improvement Specialists Supervisors, one (1) Customer Service Supervisor, and seven (7) Customer Service Representatives (CSR).
Our Mission
Our mission is to empower residents to sustain a quality environment within their neighborhood by providing information, assistance, education, intervention, and organization while effectively and efficiently registering and routing City services.
Neighborhood Stabilization Team (NST)
The NISs serve as a catalyst for bringing together the Police, Elected Officials, Governmental Agencies, Social Service Organizations, Community Groups, and individuals to identify solutions to on-going problems. Our staff of 22 NISs serve the entire City. Learn more about the role of the Neighborhood Improvement Specialist.
Use the new map feature and find a NIS's contact information by address or by neighborhood.
Use this link to find contacts for all administrative staff and NIS.
Citizens' Service Bureau (CSB)
The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed. Our staff of seven (7) CSRs serve the entire City. Learn more about the Citizens' Service Bureau (CSB).
Announcements
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City of St. Louis Environmental Investigation Unit Issues Record Number of Citations for Illegal Dumping, Strengthens Camera System with American Rescue Plan Funds
The EIU - with the Police Department, the Streets Department, City Counselor, and Neighborhood Stabilization Team - issued 818 charges.
Press release | Office of the Mayor,Refuse Division,Citizens' Service Bureau,Office of the City Counselor | 03/29/2023
Neighborhood Stabilization Division (NSD) Menu
Contact Information
Email: nst@stlouis-mo.gov
Phone: (314) 657-1392
Hours:
8:00am to 5:00pm Monday thru Friday
Social Media:
Address:
1520 Market Street
, Room 4000 (NST) & 4087 (CSB)
Saint Louis, Missouri 63103
Located between the Main Post Office and the Peabody Opera House on Market Street.
