Workforce Impact Stories: Jeri Pennington

Meet Jeri Pennington, a heavy equipment operator whose career with the city spans vital roles from street inspection to riverfront levee maintenance. Operating everything from dump trucks to specialized machinery, Jeri plays a hands-on role in keeping our neighborhoods clean, safe, and vibrant. For Jeri, the true reward of the job comes down to teamwork, the ability to constantly learn new skills, and the grateful smiles of residents after a major cleanup. Read on to see what a day in her boots looks like and how she helps move our city forward.

What does a typical day look like for you as a heavy equipment operator?

First, I perform a pre-trip inspection on the truck to ensure everything is working properly. Because the truck has air brakes, they must be handled differently than those on a standard vehicle. I check the brakes, fluids, lights, and horn to make sure the truck is safe to drive. This is especially critical when I am on call for snow removal, as a vehicle malfunction in extreme cold can be dangerous.

Once I receive my assignment for the day, I gather my necessary gear, including a safety vest, gloves, a rake, and a shovel. Most days, I work with a team assigned to remove large debris from alleys, vacant lots, and other properties.

What is the most rewarding project you have worked on with the department?

Removing tornado debris was difficult, but our team was able to ease the burden for displaced residents. We met many community members we otherwise would not have, and everyone showed their appreciation.

I also enjoy collaborating with other divisions, such as the Refuse and Forestry divisions, to tackle larger projects.

How did you get started in this field, and what has kept you here?

I love the people. When I first started, I was looking for an active job that provided consistent hours and a reliable paycheck. Since then, I have worked in several different roles, including street inspector, lead utility worker, bridge and block construction worker, and as part of the riverfront levee crew.

I get to do something different every day, the city offers great benefits, and I am always learning. If you want to advance in this field, the opportunities are there—it is just a matter of speaking up and talking to your supervisor.

What skills or traits do you think are most important to be successful in this role?

Because we work as a team, strong communication, punctuality, and a commitment to safety are vital. You must remain alert and pay close attention to your surroundings. Good communication with your coworkers and supervisors ensures everyone is on the same page and the job gets done correctly.

What advice would you give to someone considering applying to become a heavy equipment operator?

I would tell them to be punctual, consistent, and respectful of others. It is important to demonstrate organization and a sense of unity. You must know how to conduct yourself professionally, because if you cannot get along with your team, the job site can become unsafe.