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Pay False Security Alarm Service Fees
How to pay false alarm service fees for homeowners and residents
Overview
The City of St. Louis Ordinance Number 66264 established the rules for Alarm Registration and False Alarm Management.
Excessive false alarms or non-payment of fees will result in permit suspension and denial of police response to alarm dispatch requests.
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Instructions
Please choose a service option above.
Showing instructions for Online.
On This Page
Preparation
Before Paying your Alarm Fees be sure your alarm is registered and you have a permit number.
If you do not have a permit number:
- review the Alarm Registration and Permit Fee information page
- register your Alarm Permit using the Alarm system Registration form.
Pay your False Alarm Service Fees within 15 days of issuance.
Instructions
Use the "Begin Online" button below to proceed to payment of the Alarm Registration and False Alarm Management external electronic payment system.
Visa/Master Card/American Express are accepted.
Begin online: https://www.arfamservices.com/mostlmsa/mostl/subscriber/default.aspx
Fees
False Alarm Service Fees
False Alarm Service Fees are due within 15 days of issuance. Non-payment will result in permit suspension.
| False Alarm Incident | False Alarm Service Request | False Alarm Notification and Permit Status |
|---|---|---|
| 1 | $0.00 | Alarm owner notified of the false alarm. |
| 2 | $25.00 | Alarm owner notified of the false alarm and the service fee. |
| 3 | $50.00 | Alarm owner notified of the false alarm and the service fee. |
| 4 | $50.00 | Alarm owner notified of the false alarm, the service fee, and suspension. Permit suspended 30 days. (*) |
| 5 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 6 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 7 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 8 | $100.00 | Alarm owner notified of the false alarm, the service fee, and suspension. Permit suspended 365 days. (*) |
What to Expect
A receipt of payment for fines incurred for subsequent false alarms.
Additional Information
To appeal a false alarm fine
Submit payment of your false alarm fine and include your written appeal.
All fines must be paid by the due date on the invoice for appeals to be considered. Paid fines will be refunded if an appeal is approved.
Written appeals must include:
- The name of the permit holder
- The permit number
- The transaction number of the false alarm fine
- An explanation of the reason the fine is in error
Review Ordinance 66264 to assist you in determining acceptable reasons for appeal.
Mail the correspondence to:
City of St. Louis - ARFAMPo Box 790106
Saint Louis, MO 63179-0106
Allow 14 days for disposition of the appeal. You will be mailed written notification of the appeal resolution.
Permit Suspension
The CITY OF SAINT LOUIS does not grant payment extensions for permit registration fees or false alarm fines.
Your permit may be suspended for:
- Excessive false alarms
- Non-payment of registration fees - (Permit renewals must be received with 15 days of the renewal date)
- Non-payment of false alarm fines - (Payments must be received within 15 days of the date the false alarm occurred)
If your permit has been suspended, the City will deny police response to alarm dispatch requests. Contact your alarm company with questions or to change permit information.
Review the fees section above for the current alarm registration fees and false alarm fines schedule.
Transferring Permit
Alarm permits are not transferable. A new alarm permit must be obtained by the new alarm company.
Showing instructions for By Mail.
On This Page
Preparation
Before Paying your Alarm Fees be sure your alarm is registered and you have a permit number.
If you do not have a permit number:
- review the Alarm Registration and Permit Fee information page
- register your Alarm Permit using the Alarm system Registration form.
Pay your False Alarm Service Fees within 15 days of issuance.
Instructions
Mail a check or money order with your permit number to:
City of St. Louis - ARFAMP.O. Box 790106
St. Louis, MO 63179-0106
Fees
False Alarm Service Fees
False Alarm Service Fees are due within 15 days of issuance. Non-payment will result in permit suspension.
| False Alarm Incident | False Alarm Service Request | False Alarm Notification and Permit Status |
|---|---|---|
| 1 | $0.00 | Alarm owner notified of the false alarm. |
| 2 | $25.00 | Alarm owner notified of the false alarm and the service fee. |
| 3 | $50.00 | Alarm owner notified of the false alarm and the service fee. |
| 4 | $50.00 | Alarm owner notified of the false alarm, the service fee, and suspension. Permit suspended 30 days. (*) |
| 5 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 6 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 7 | $100.00 | Alarm owner notified of the false alarm and the service fee. |
| 8 | $100.00 | Alarm owner notified of the false alarm, the service fee, and suspension. Permit suspended 365 days. (*) |
What to Expect
A receipt of payment for fines incurred for subsequent false alarms.
Additional Information
To appeal a false alarm fine
Submit payment of your false alarm fine and include your written appeal.
All fines must be paid by the due date on the invoice for appeals to be considered. Paid fines will be refunded if an appeal is approved.
Written appeals must include:
- The name of the permit holder
- The permit number
- The transaction number of the false alarm fine
- An explanation of the reason the fine is in error
Review Ordinance 66264 to assist you in determining acceptable reasons for appeal.
Mail the correspondence to:
City of St. Louis - ARFAMPo Box 790106
Saint Louis, MO 63179-0106
Allow 14 days for disposition of the appeal. You will be mailed written notification of the appeal resolution.
Permit Suspension
The CITY OF SAINT LOUIS does not grant payment extensions for permit registration fees or false alarm fines.
Your permit may be suspended for:
- Excessive false alarms
- Non-payment of registration fees - (Permit renewals must be received with 15 days of the renewal date)
- Non-payment of false alarm fines - (Payments must be received within 15 days of the date the false alarm occurred)
If your permit has been suspended, the City will deny police response to alarm dispatch requests. Contact your alarm company with questions or to change permit information.
Review the fees section above for the current alarm registration fees and false alarm fines schedule.
Transferring Permit
Alarm permits are not transferable. A new alarm permit must be obtained by the new alarm company.
Contact
Department of Public Safety
(314) 622-3391
1200 Market St.,
Room 401, City Hall
St. Louis, MO 63103
8 a.m. to 5 p.m., Monday through Friday
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