Applying To: Technical Support Specialist I
Dear applicants, in order to help prevent the spread of the COVID-19 virus, the Recruitment and Examination Section is suspending all written tests, performance tests and oral interviews until further notice. These examination components are being replaced with experience and training evaluations, which do not require physical contact. Please fully describe all of your qualifying education, training and experience on your applications. Thank you. The safety of all of our staff and applicants is our priority as we continue with our efforts to conduct merit based testing for staffing the City's Civil Service.
- Minimum: $47,814.00
- Maximum: $74,906.00
Nature of Work
Incumbents in this position provide computer technical support to end users, which may include installing, configuring, maintaining or troubleshooting computer systems and networks.
For an additional description of this position, please refer to the classification specification for Technical Support Specialist I
A Bachelor’s degree in Management Information Systems, Data Processing, Computer Science or a related field; OR an Associate's degree in a related field plus two years of experience providing technical support to end users. OR an equivalent combination of education, training and experience.
License: Some positions require incumbents to possess and maintain a valid Missouri driver's license while employed by the City of St. Louis. Therefore, applicants must be able to present their driver's license at the time of the Oral Interview. Please note type of license, number, class, and expiration date on the Employment Application.
Documentation of academic credentials must be presented at the time of the Oral Interview.
DESIRABLE QUALIFICATIONS: Experience with network switching/routing equipment and supporting Microsoft Windows-based applications.
A limited number of applicants may be scheduled for the Oral Interview based on an evaluation of their qualifying education, training and experience as listed on the Employment Application. Include reasons for changes in employers and explain any gaps in employment on the application. Incomplete and/or carelessly completed applications will not be considered. Resumes will not be accepted as a substitute to a fully completed application.
VETERAN'S PREFERENCE POINTS: To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or at the time of the Oral Interview. The Director of Personnel may, in his discretion, accept alternate documentation.
Some positions may require candidates to pass a “Character Investigation” prior to appointment.
LAST DATE FOR FILING APPLICATION: Applications will be accepted until a sufficient number are received to fill the current vacancies. Please submit application as soon as possible. Applications can be submitted on the Internet. Visit the City web site at http://stlouis-mo.gov/jobs
Examination Components and Their Weights
- Experience and Training: Pass/Fail
- Oral Interview: 100%
No waiver of the Residency Requirement will be granted.
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