Applying To: Technical Support Specialist I

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  • Minimum: $47,814.00
  • Maximum: $74,906.00

Nature of Work

Incumbents in this position provide computer technical support to end users, which may include installing, configuring, maintaining or troubleshooting computer systems and networks.

For an additional description of this position, please refer to the classification specification for Technical Support Specialist I

Minimum Qualifications

A Bachelor’s degree in Management Information Systems, Data Processing, Computer Science or a related field; OR an Associate's degree in a related field plus two years of experience providing technical support to end users;  OR an equivalent combination of education, training and experience.

License:  Some positions require incumbents to possess and maintain a valid Missouri driver's license while employed by the City of St. Louis.  Therefore, applicants must be able to present their driver's license upon request.  Please note type of license, number, class, and expiration date on the Employment Application.  Documentation of academic credentials must be presented upon request.

DESIRABLE QUALIFICATIONS:  Experience with network switching/routing equipment and supporting Microsoft Windows-based applications.

A limited number of applicants may be scheduled for the Oral Interview based on an evaluation of their qualifying education, training and experience as listed on the Employment Application.  Resumes will not be accepted as a substitute to a fully completed application.  When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment.  Incomplete and/or carelessly completed applications will not be considered.

VETERAN'S PREFERENCE POINTS:  To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application.  The Director of Personnel may, in his discretion, accept alternate documentation.

Some positions may require candidates to pass a “Character Investigation” prior to appointment.

LAST DATE FOR FILING APPLICATION:  Applications will be accepted until a sufficient number are received to fill  the current vacancies.  Please submit application as soon as possible.  Applications can be submitted on the Internet. Visit the City web site at

Examination Components and Their Weights

  • Experience and Training: Pass/Fail
  • Oral Interview: 100%

O.C. 3375
October 21, 2021

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