Applying To: Government Services Analyst (Quality Improvement Specialist)
- Minimum: $56,498.00
- Maximum: $88,478.00
Nature of Work
Incumbents in this position are responsible for defining, measuring and analyzing services and other organizational outcomes for achieving greater operational efficiency and delivery of services for the Department of Health. Duties include working with teams to facilitate, monitor and assist with quality improvement training, implementing processes to meet accreditation standards, and designing quality improvement projects and/or evidence-based processes; developing work plans or activity plans with goals, SMART objectives, and performance measures for Quality Improvement projects; developing quality improvement reports, storyboards for QI projects, newsletters/articles, and other materials; and participating in root cause analysis utilizing the PDSA or DMAIC methodology to identify areas to focus improvement efforts.
For an additional description of this position, please refer to the classification specification for Government Services Analyst
A Bachelor’s degree in Quality Assurance, Quality Management, Business Management, or Public Health, or a related field; plus two years of experience in quality improvement which includes experience in data management, reporting, and project management. OR an equivalent combination of education, training, and experience.
Documentation of academic credentials must be submitted upon request.
DESIRABLE QUALIFICATIONS: A Master’s degree in a related field; experience using quality improvement tools/process improvement strategies; Public Health Accreditation Board (PHAB) accreditation.
When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Your employment experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your experience and training evaluation. Applicants will only receive credit for their experience and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment. Incomplete and/or carelessly completed applications will not be considered.
VETERAN'S PREFERENCE POINTS: To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request. The Director of Personnel may, in their discretion, accept alternate documentation.
CITY RESIDENTS PREFERENCE POINTS: City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 points. City residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points.
LAST DATE FOR FILING APPLICATION: Applications will be accepted until a sufficient number are received to fill the anticipated vacancies. Please submit an application as soon as possible.
Examination Components and Their Weights
- Experience and Training: 100%
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