Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

Contact Info

Phone: (314) 622-4800

1520 Market St. Room 4087

Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)

More Contact Info

See a problem ...

CSB complaint
Has this happened to you, your neighbors, or any St.Louis City resident ?

Report it!

woman on the phone
If so, please don't despair. Call the St. Louis Citizens' Service Bureau at 314-622-4800 or submit a request online below.

Dispatch it!

Clean up crew
You will receive a six (6) digit service request number; and then we will dispatch the service request to the appropriate Operating Department.

Request a Service


Or call 314.622.4800

Step by step guide to file complaint or concern

Check Status

You will need your Service Request number

Contact Information

Phone: (314) 622-4800
Fax: (314) 622-4310

Monday - Friday, 8:00 AM - 5:00 PM
(excluding City holidays)

Social Media:
Follow Citizens' Service Bureau on Twitter

1520 Market St. Room 4087
St. Louis, Missouri 63103

Get directions to this address
Map for the above address

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