Citizens' Service Bureau (CSB)

The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

(314) 622-4800 More contact info

Report a Problem

Service Request 1868618

Debris dumped in the street or alley at ST CHARLES ST & N 16TH ST submitted on 09/04/2024

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Overview

Status: Closed on 09/09/2024

Dept Investigation Completed On: 09/09/2024

Resolution: Citizen's responsibility to clean up trash

Actions Taken

Comments

  • 09/05/2024 10:02:00
    EIU officers have been made aware of the ongoing trash situation. I have not been made aware of the progress of their investigation. The Health inspector and I have been in communication with management and the maintenance crew. It is typical of a private trash company to require the account number of a client before taking action, as any additional service would be charged to the client and not the person complaining. Unfortunately, you will not see conditions improve in the area until those in care and control of the building get control of this ongoing issue. The city can communicate, cite, fine and send violators to court. If the courts find the violations egregious and Hazardous enough, they can condemn all or parts of the building. Nothing as yet has gotten to the point of condemnation.

Resolution

Resolution: Citizen's responsibility to clean up trash

Details: The Refuse Division is only responsible for cleaning trash that we cause to spill. Loose trash is the citizen's responsibility to clean up.

Details

Request

Service Request (SR) ID: 1868618

Location: ST CHARLES ST & N 16TH ST

Request Initiated: 09/04/2024

Problem Type: Debris dumped in the street or alley

Department

Dept To Receive SR: Street Division

Dept Response Due By: 09/07/2024

Related

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Open Data

Contact Information

Phone: (314) 622-4800
Fax: (314) 622-4310

Hours:
Monday - Friday, 8:00 AM - 5:00 PM
(excluding City holidays)

Additional Contacts:

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Address:
1520 Market St. Room 4087
St. Louis, Missouri 63103

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