Citizens' Service Bureau (CSB)
The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.
Report a Problem
Service Request 1868618
Debris dumped in the street or alley at ST CHARLES ST & N 16TH ST submitted on 09/04/2024
New SearchOverview
Status: Closed on 09/09/2024
Dept Investigation Completed On: 09/09/2024
Resolution: Citizen's responsibility to clean up trash
Actions Taken
Comments
-
09/05/2024 10:02:00
EIU officers have been made aware of the ongoing trash situation. I have not been made aware of the progress of their investigation. The Health inspector and I have been in communication with management and the maintenance crew. It is typical of a private trash company to require the account number of a client before taking action, as any additional service would be charged to the client and not the person complaining. Unfortunately, you will not see conditions improve in the area until those in care and control of the building get control of this ongoing issue. The city can communicate, cite, fine and send violators to court. If the courts find the violations egregious and Hazardous enough, they can condemn all or parts of the building. Nothing as yet has gotten to the point of condemnation.
Resolution
Resolution: Citizen's responsibility to clean up trash
Details: The Refuse Division is only responsible for cleaning trash that we cause to spill. Loose trash is the citizen's responsibility to clean up.
Details
Request
Service Request (SR) ID: 1868618
Location: ST CHARLES ST & N 16TH ST
Request Initiated: 09/04/2024
Problem Type: Debris dumped in the street or alley
Department
Dept To Receive SR: Street Division
Dept Response Due By: 09/07/2024
Processing, please wait...
This may take a few seconds to process...
Related
Report a Problem With a City Service
Guidelines for submitting complaints and requests for service.
constituentServices
Open Data
- Service Request Data
A dataset of service requests submitted to the Citizens' Service Bureau
Citizens' Service Bureau (CSB) Menu
Contact Information
Address:
1520 Market St. Room 4087
St. Louis, Missouri 63103
Help Us Improve This Page
Did you notice an error? Is there information that you expected to find on this page, but didn't? Let us know below, and we'll work on it.
Feedback is anonymous.
69 comments from people like you have helped us improve this page. Keep the feedback coming!