Report Tornado-Related Damage or Utility Issues

Ways to report damage to buildings, streets or City trees, and to report issues with utilities

Call 9-1-1 for emergencies.

Building Assessments

The City of St. Louis Building Division is making initial assessments to determine if properties are safe for entry or dwelling. Homes will be marked with color-coded stickers to inform residents and the public about the structural condition of the property.  

Learn more about the post-tornado building assessment process.

City-Related Damage

Report to Citizens' Service Bureau (CSB) 

For tree limbs, traffic signals/poles, debris: Report to CSB, ideally with photos.

Please submit online, if possible:

View all issue types

Otherwise, call 314-622-4800.

Utilities

For utility issues (gas, water, sewer, electric), call the relevant utility company.

Power Lines and Electricity

Contact Ameren for issues with electricity. Please avoid downed power lines.

  • Downed power lines: 800-552-7583
  • Outages: Use the online Outage Center or call 800-755-5000
  • You can sign up for power notifications on Ameren.com (or through the app). Residents need their address, the last 4 of Social Security # to sign up

Natural Gas

Contact Spire for natural gas issues: 800-887-4173

For Local Businesses

On behalf of the City, St. Louis Development Corporation is collecting data on businesses damaged in Friday's tornado. 

Business owners and managers, please complete this survey about the damage to your business.
(Form en Español)

More 2025 Tornado Information

Cleanup and Debris
Information on how to clean up, remove, and organize debris regarding the May 16, 2025 tornado response and recovery efforts
Documents and Flyers
Documents related to the 2025 tornado response and recovery effort in the City of St. Louis
Give Help
How to volunteer, clean up debris, donate supplies, and donate money to help with the 2025 tornado recovery effort
Help for Residents
Shelters, food, language support, counseling, requests, and more resources for individuals and households related to the 2025 tornado recovery effort
Press Conferences for 2025 Tornado Recovery
Press conferences and other video content regarding the tornado response and recovery efforts
Staying Safe after a Tornado
Tips for safety while cleaning up after a natural disaster.
STL Recovers
Response and recovery resources for the May 2025 City of St. Louis tornado. #stlrecovers

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