Applying To: EMS Dispatcher
Dear applicants, in order to help prevent the spread of the COVID-19 virus, the Recruitment and Examination Section is suspending all written tests, performance tests and oral interviews until further notice. These examination components are being replaced with experience and training evaluations, which do not require physical contact. Please fully describe all of your qualifying education, training and experience on your applications. Thank you. The safety of all of our staff and applicants is our priority as we continue with our efforts to conduct merit based testing for staffing the City's Civil Service.
- Minimum: $31,304.00
- Maximum: $47,502.00
Nature of Work
Incumbents in this position receive and evaluate telephone calls for emergency medical assistance and dispatch appropriate emergency medical response personnel to the scene. Positions require shift, weekend, holiday and mandatory overtime assignments. Candidates must provide their availability for shift and weekend assignments on the Availability section of the Employment Application. A shift differential is paid for evening and night work.
For an additional description of this position, please refer to the classification specification for EMS Dispatcher
A high school diploma or General Educational Development (G.E.D.) certificate; plus one year of recent full-time paid dispatching experience; OR, one year of customer service experience in a call center work environment; OR, an equivalent combination of education, training, and experience.
Certification: Applicants must obtain a current Emergency Medical Dispatcher (EMD) certification issued by the National Academies of Emergency Medical Dispatch by the end of their working test period and maintain it while employed by the City of St. Louis.
DESIRABLE QUALIFICATIONS: Possession of a current EMD certification or other public safety work experience.
When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Your employment experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your experience and training evaluation. Applicants will only receive credit for their experience, training and education as shown on the application. Include reasons for changes in employers and explain any gaps in employment.
MEDICAL: Candidates will be required to pass a Drug Screen Test as part of the medical examination. Incumbents are subject to random Drug Screen and Alcohol Tests as a condition of their employment.
VETERAN'S PREFERENCE POINTS: To be eligible for veteran's preference points, the applicant must submit a copy of his/her DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application. The Director of Personnel may, in his discretion, accept alternate documentation.
LAST DATE FOR FILING APPLICATION: Applications will be accepted until a sufficient number are received to fill the anticipated vacancies. Please submit application as soon as possible. Applications can be submitted on the Internet. Visit the City web site at http://stlouis-mo.gov/jobs
Examination Components and Their Weights
- Experience and Training: 100%
- Character Investigation: Pass/Fail
- Medical Examination: Pass/Fail
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