Applying To: EMS Dispatcher

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Department: Fire Department


  • Minimum: $47,008.00
  • Maximum: $60,814.00

A shift differential is paid for evening and night work.

Position Specifications

Incumbents in this position receive and evaluate telephone calls for emergency medical assistance and dispatch appropriate emergency medical response personnel to the scene. Positions require shift, weekend, holiday and mandatory overtime assignments. Candidates must provide their availability for shift and weekend assignments on the Availability section of the Employment Application. 

For an additional description of this position, please refer to the classification specification for EMS Dispatcher

Minimum Qualifications

Some experience in emergency public safety services, dispatching, or customer service in a call center work environment. OR, completion of a recognized dispatcher training program. OR, an equivalent combination of education, training, and experience.

Certification: Must obtain a current Emergency Medical Dispatcher (EMD) certification issued by the National Academies of Emergency Medical Dispatch by the end of their working test period and maintain it while employed by the City of St. Louis.

DESIRABLE QUALIFICATIONS: Possession of a current EMD certification at the time of filing application.

When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Your employment experience and training will be used to determine whether you meet the entrance requirements for this position and to compute your experience and training evaluation.  Applicants will only receive credit for their experience, training and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. When completing the Employment History section of the application, include reasons for changes in employers and explain any gaps in employment. Incomplete and/or carelessly completed applications will not be considered.

MEDICAL:  Candidates will be required to pass an oral swab Drug Screen Test as part of the Medical examination.  Incumbents are subject to random Drug Screen and Alcohol Tests as a condition of their employment.

VETERAN'S PREFERENCE POINTS:  To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request.  The Director of Personnel may, in his discretion, accept alternate documentation. 

CITY RESIDENTS PREFERENCE POINTS: City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 pointsCity residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points. 

Some positions may require candidates to pass a “Character Investigation” prior to appointment.

Scoring Components and Their Weights

  • Experience and Training: 100%
  • Character Investigation: Pass/Fail
  • Medical Examination: Pass/Fail

O.C. 3872

March 05, 2024

Applications will be accepted until a sufficient number are received to fill the anticipated vacancies. Please submit application as soon as possible.

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