Information Technology Services Agency
Our services include computer support, programming, and website administration.
Director
Cindy Riordan
Chief Information Officer, (Director of ITSA)
(314) 622-3272
Email & full profile
The Information Technology Services Agency (ITSA) serves both City agencies and the public. The agency was established by Ordinance 65798 in 2003. The Agency is responsible for the planning, development, coordination and implementation of timely, reliable, cost-effective municipal technology and information services for use by City government and City employees, citizens and businesses.
Functions include network management, computer support, programming, and website development and administration.
Services and Tools
Request Set Up of a Videoconference
Procedures for use by City Departments, Offices, Agencies, and Boards wishing to schedule virtual PUBLIC meetings.
Guide to Using Google Meet and Chat for City Employees
Guide to City employees on using Google Meet and Chat for internal staff/partner meetings.
Report a Problem with the City Website
Instructions for members of the public to report a problem on the website such as an error, a missing file, missing information, etc.
Submit Web Team Service Requests
Instructions for city employees to request services from or report website problems to the web team via Help Desk.
Get Help Using Auth0 on the City Website
Help for city residents who use Auth0 to access services on the city website
constituentServices
Resources
Base Template and Homepage Policy
Base Template and Homepage Policy Adopted by City of St. Louis Website Policy Committee
ITSA Operations
Overview of the Information Technology Services Agency (ITSA) and its operations.
Technology Services Vendor Information
Information on how the agency's procurement of goods and services.
constituentServices
Procurement
Announcements
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Mayor Tishaura O. Jones Appoints New Chief Technology Officer, Civil Rights Enforcement Agency Head
Jones announced the appointment of Simon Huang as St. Louis’ Chief Technology Officer and Monica “Mo” Del Villar as head of CREA.
News/Announcement | Office of the Mayor,Information Technology Services Agency | 11/19/2021 -
City Website Takes 3rd Place in National Competition
Center For Digital Government Announces Government Experience Award Winners for 2020
News/Announcement | Information Technology Services Agency,Community Information Network | 09/24/2020 -
Website Search Updates
Moving to a new search engine allows for more control and customization
News/Announcement | Community Information Network | 04/09/2019
Upcoming Meetings
You can also View past meetings
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No events available.
Information Technology Services Agency Menu
Contact Information
Address:
1200 Market Street
, City Hall Room 214
St. Louis, Missouri 63103
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